BUDGET CAR RENTAL REVIEWS IN FRANCE

Attente trop longue pour récupérer la voiture

The transaction took nearly 50 minutes with Budget trying to inappropriately get more money out of us. Very poor opinion of Budget.

Nous avons eu une voiture équivalente avec toutes les options, et nous avons pas attendus pour prendre la voiture. Bonne voiture pour le séjour et le personnel était accueillant et simpatique.

The car return location at the airport was changed without notification.

Hopefully they will improve on their service.one and half hours to get a car and the car I was given was dirty.

Déception liée au type de voiture propose Une c3 pour une réservation intermédiaire, ce n'est pas acceptable. Tres déçu d'avoir été sous-classe sans possibilité de changer Rien à dire sur la prestation par ailleurs.

Very dissatisfied, although they didn't push extra insurance or persuade me to upgrade the car, the reserved Volvo was unavailable and they only gave me an Opel if I didn't want to upgrade! They even downgraded me! Returning the car at Nice airport was complicated due to numerous turns, especially when trying to find the return lot. It's easy to end up in a parking lot instead of the car rental return area.

They tried really hard but found it hard to cope with just a few customers.

We only got a Ford Focus despite booking an SUV but accepted it as we were in a rush , crap pick up but good drop off.

The car was better than expected, as it was the next level up, and better for size, but cost more, as size booked not present. Needed to take extra insurance as car larger and more susceptible to accidental damage, so cost increased. However, overall satisfied by service and cleanliness of vehicle. Full set of vehicle options were present and great to use, such as sat nav, parking camera, and cruise control.

Booking platform was easy to use and sort. Vehicle choices laid out well to choose right vehicle from online pages. Quick and efficient collection.

The rental company was irresponsible. I returned the car in Nice and flew to Italy, only to be told that their system had no record of the return. After numerous calls, they informed me that there was no record of the return in Nice, even though I followed the same return procedure as others.

Counter staff was unhelpful. Said we did not book a small SUV even though Easyrentcars said we did.

there has got to be a way to fully check in on line and reduce time spend getting the car......always slow

fine, not so easy to get customer service response

The cost was far higher than the east rent voucher - there was a charge for airport tax added which I questioned but they said it had to be paid.

VOLVO CAR WAS ADVERTISED AND WE WERE GIVEN A HYUNDAI, COUNTER PERSON SAID IT WAS SAME CATEGORY. IT DEF IS NOT THE SAME CATEGORY. THEY ALSO TRIED TO UPSELL AND WE WERE NOT INTERESTED. VERY DISAPPOINTING AS WE WAITED IN LINE FOR ALMOST 2 HOURS. FALSE ADVERTISING FOR THE CAR. NEVER AGAIN,

NO COMMENT

Voiture neuve Temps de restitution très rapide Service impeccable Manque peut-être 5 minutes d’explicaTion d’utilisation de la voiture (automatique et fonctionnalité de certaines options même si on trouve par nous mêmes plus tard)

Plateforme facile d utilisation

Personnel d’accueil a la remise désagréable usant de tous les stratagèmes détournés pour vous mettre d’office des prestations supplémentaires sans votre accord et même malgré votre désaccord et sans vous les montrer en vous obligeant a signer sans récapituler votre facture. Attention au systeme de signature électronique qui ne vous permet pas de voir le montant total de votre location. Pratique commerciale mauvaise et douteuse qui ont brisée la confiance dans la compagnie budget que je ne reprendrais plus jamais.

As expected

Excellent; best value booking platform I have found.

I would never hire a car from Budget cars at Nice Airport ever again it took them nearly 3 hours to process 8 customers they had 5 staff on then 2 left at that point there was 20 customers in the queue. When we final got and found the car. The car park exit ticket would not lets us out of the car park & we had to go back to the rental desk for another ticket. The 2nd car park exit ticket didn't work so a security guard let us out. We got half way to Mougins and the fuel light came on we just manged to get there. The car was to come with a full tank. we returned with half a tank. Just to finish the Lady who serviced us was not pleasant and could do some customer training

l will not use Budget,when I asked to add me to the driver, they want charge double.and not pemmitted to change the driver's name, not permitted to change credit card

It's good

l'indication BUDGET n'est pas marquée à la gare d'Annecy , il faut savoir que c'est le même parking que AVIS ! LE RESTE PARFAIT