GOLDCAR CAR RENTAL REVIEWS

Goldcar were wonderful Easy , pleasant , helpful I will rent again without hesitation

QEEQ were fine this occasion

The company provides a shuttle bus to and from the airport, which is very convenient.

There was an accident, but it was quickly resolved after submitting the police report.

Very satisfied

I didn't notice it at the scene, but later I found out they overcharged me. I explicitly said no extra insurance was needed, but they added it secretly. First time being tricked in 30 years of traveling abroad.

Average

My reservation was for a petrol car. After giving me the pickup slip, they chased me to the garage to take it back and changed it before handing it back to me. I realized it was an electric car after driving for over 200 kilometers. When I asked in English at the store whether the car was petrol or diesel, the staff acted like they didn't understand, even after I asked several times. I then realized why they pretended not to understand. It's not just about attitude; I could understand their bad attitude after I refused to buy their insurance, but pretending not to understand 'petrol,' 'diesel,' and then changing the car was just dishonest.

El coche tenía muchos golpes de chapa y arañazos pero estaban todos apuntados en la hoja de entrega del vehículo. Tenía el aviso de "cambio de aceite motor necesario" en la pantalla y el personal de Goldcar me dijo que no pasaba nada; esto no me gustó, no me da seguridad sobre el mantenimiento que ha llevado el vehículo. Con 88.882 km el coche estaba bastante machacado, la dirección se notaba con alguna holgura... Además la reserva era para un Q2 o categoría similar y me ofrecieron un Ford Puma (el que cogí) o un Fiat.... Son del mismo tamaño pero no es la categoría de Audi.

Interesante aplicación, en mi próximo alquiler seguramente la vuelva a usar.

Overall okay, just a bit slow.

Very satisfied

This rental company has the longest queues at the airport, and their service attitude is extremely poor! They only give you two options: either buy additional insurance costing hundreds of euros, regardless of whether you have already purchased insurance through Zuzuche, or pay a deposit of 1400 euros along with a fuel fee of over 200 euros! Moreover, the deposit refund takes up to 28 days! Zuzuche did not inform in advance about the high deposit; when I asked customer service, they just told me to pay and said that cancellation was not an option.

The service was decent, but the car provided was poor quality, even though it was new.

The service was quite enthusiastic. They ask if you need additional insurance without pushing it. The car had only 4100 kilometers, almost new.

Very satisfied! Although the car was a bit old, the cheap price made up for it.

Excellent

Convenient and responsible.

The rental company is average.

Very satisfied with Gold Car rental company

Acceptable, but they do not recognize third-party insurance. To upgrade to full coverage, you must purchase a new policy and cannot just pay the difference.

There was a minor system issue, but all the extra cash I paid on site was refunded. Very satisfied.