CENTAURO CAR RENTAL REVIEWS

The car had body damage but was safe to drive. It was clean and in good shape otherwise. The wait time was reasonable as there were a few people ahead of me. The drop was quick and efficient. Shuttle to the airport was quick. The office location was in a new spot but I found it easily following they're directions.

The booking platform was quick and easy. Never had a price drop so not sure if the price protector would have worked or not. I have no negative comments because whole process was quick and efficient.

Very good experience professional staff and upgrade was given for free

Had to call after 20 mins to get shuttle, still had to wait 50 mins. Arrived at office and did not have correct car so had to take another and still had to wait. Car was dirty and not full of gas. Also radio cut out regularly. Rang company to extend rental and was told I was not able to over the phone, only in Office in Milano. I was in Genova. Returned just over an hour late with a full car And was charged €50 late fee. Basically 3 days rental. It’s fine for them to keep me waiting over an hour and provide poor service but not the other way round. Will not use Centurio again. Rubbish company.

Car not cleaned before rental on outside, but that's it

no corect company

Super obsługa

Pierwszy ta korzystałem. Ale polecam w 100%

Although I’d purchased the upgrade insurance I was slightly perplexed by the woman at the counter who seemed to suggest my insurance wasn’t for full cover. The language barrier was difficult at particular times almost to confuse me more!

Easy to rent with!

A very long wait at collection. A really long queue. We took photos when we got the car, which we were told had no damage but on return they informed us of a mark near the front bumper. Luckily we had taken the photo so we got it all signed off. I do feel that this has now become normal procedure for a lot of companies.

Good

Quite good

The car itself was good. But the waits at Centauro counter for check out and in due to poor process and/or lack of staff was poor. And up selling insurance products when we had pre-purchased a gold plated package is very poor.

Like how you leave the rental company knowing you've got a full refund

Like how you leave the rental company knowing you've got a full refund

Tebcobran muy barato pero luego te endosan un seguro de 70 euros, vamos que el coche por un dia me costó 104€

All the services were excellent.

The process was perfect.

The car exchange was quite convenient, with shuttle buses to and from the airport. However, the security deposit return process is too slow. I returned the car on the 13th, and the authorization still hasn't been lifted.

Communication in English is quite smooth, and the staff are patient. Not many people, the environment is good.

they charged me 3.15 Euros for fuel when I returned with more fuel in it than they supplied me with

Generally satisfied, but the process was a bit slow.

The car didn't have air pressure when I picked it up. They forced the system adjustment and told me to keep driving. The second time I rented, it still had the warning light on. They told me to ignore it, but I had to go to a gas station to fix it myself. I really don't know what would happen if there was an accident.