the young lady was vey goof the only issue i has was the chugger type mentality of the company policy of trying to mug me for inflated insurance costs for tyres ! your practice is all very well in trying to sell insurance but it was a very negative feature - you should stop it as it looks v chaps and nasty
My booking said GPS navigation would be provided, but this was not so. Tank was 7/8 filled although counter staff told me I had to return it with a full tank of petrol.
“Very good experience - everything was as expected and staff were particularly nice”
About Enterprise:8.0/10
The people in both the pick up (Ben) and the drop off (didn't note his name) were very nice and helpful
We got a nice car
One minor issue: one of the brake lights in the rear did not work
We had to wait to get the car as the car reserved for us was not returned by the previous hirer in time. The Enterprise staff was courteous and arranged a car for us and gave as an upgraded car.
“Good value, good quality and friendly efficient staff”
About Enterprise:10.0/10
counter staff could not have been helpful practical and friendly, giving us great advice on where to go locally - advice that we followed and were pleased to have done so. Super straightforward on the dos and don'ts including the unique aspects of a Cornwall country lane. So far as I can see the price was way below other Penzance car hire.
Very pleased with the service, staff were very accommodating, polite and helpful, the car was rented at a very reasonable price, and the car ran perfectly without any issues. What’s not to like
About QEEQ:10.0/10
So easy to book using this website, no problems and no issues, well done guys
The service is quite good and the pick-up process is quick, but the time taken to assess damages is excessively long and inefficiency is hard to understand.
The car had a vibration between 60 and 65 and needed to have the wheels balanced. Hardly surprising with two different tyres on the front and different tyres on the rear
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