ENTERPRISE CAR RENTAL REVIEWS IN UNITED KINGDOM

All staff excellent at the pick up and drop off. Not the ideal location so it takes time to get the cars to from time to time, but they were more than happy to quickly arrange.

There was a minor issue with the fuel tank not being full and having to overpay for fuel as a result, but otherwise fine service.

Very easy to use excellent attitude and friendliness of staff.

Fist class I will be recommending to all my friends to use them

The rental company is certainly a scam. They required an additional charge for all petrol cars. We argued strongly during the return and got the extra fee refunded.

We booked a Ford, scheduled to pick up a Focus at 12:00 PM. We arrived at the store at 10:30 AM and were told we were early. Waited until 11:30 AM, then told the car was still not available and we had to wait until 2:00 PM. The car model was not fixed, and there was no fee for extra miles. However, the car was small and its condition was average. Overall, not a pleasant experience.

Very satisfied

Great service. Staff were polite. Bargain for £40/day in Edinburgh during the festival (mid size car). Lenient scratch policy. Unlimited mileage. Amie was pleasant during drop off. Would return again.

Yes the price got me very cheap for the month of August. Easy booking process. No complaints.

Good Service helpful staff. Pickup was quick and easy less than 10 mins. Car clean and in good condition.

Found qeeq online what a fantastic company. Great prices and the price drop protector is fantastic. I've booked again using qeeq they are my go to car hire service.

Good

Staff pushing unnecessary services, wasting time.

Very satisfied

Top top service! would recomend to everyone!

Very very smooth

The staff at Enterprise were friendly and incredibly helpful.

Lovely friendly and helpful staff. Had a short wait for car to be cleaned but worth it. Would definitely use them again.

Easy to use and just enough emails sent without being overwhelmed with useless information.

I was given a free upgrade

It was alright. The car was downgraded and wasn't the model I booked, but that wasn't necessarily Enterprise’s fault. Next time, I'll book directly on their website. They didn't provide a GPS, but they taught me how to use my phone's navigation via a data cable connected to the car's screen. The tire pressure might have been too high, as the car kept prompting me to check it, which made me nervous. I called the store staff and was asked to send an email with photos, but I never got a response. Fortunately, there were no further issues until I returned the car.

The car rental company instructed us to check the car condition and inform them, but said there was no need to inspect the tires carefully. When we returned the car, a small cut was found on one of the tires. We informed them that we drove only on city roads and highways, where there was no chance for the tire to get cut. Still, the company deducted the repair fee from our deposit. Other companies usually hold a pre-authorization on the deposit, but they directly deducted £200 from our deposit. It feels like they are trying to make extra money through other means. Customer service never replies to emails. The return location is also hard to find.

I had an amazing experience with my last car rental from Enterprise, specifically with the Volvo XC90. The vehicle was in excellent condition and provided a comfortable ride throughout my trip. The standout aspect of my experience was the helpful staff, especially Iqbal, who went above and beyond to ensure I had a smooth rental process. Other members of the staff were also very accommodating and friendly, making the overall experience truly enjoyable. I highly recommend Enterprise for their top-notch service and well-maintained vehicles. Five stars!

It was a rubbish car when booked it did say nissan juke or equivalent ant but you only have one ????

Great service from all the Enterprise Basingstoke team. . Great car.

Qeeq was recommended to me by a relative. Very happy with whole process.