ENTERPRISE CAR RENTAL REVIEWS IN UNITED KINGDOM

Highly recommend Enterprise in Oxford! Super efficient, cars are very new, and the staff are really nice! This was my first time renting a car overseas, I originally planned to rent at Heathrow Airport, but after some consideration, I chose Oxford instead (one of the best decisions of this trip). There was no queue at all, and I got the exact model I reserved (2023 Mercedes A-Class, great condition). Overseas rentals usually can't guarantee the exact model, only a 'similar class' car, but we were lucky. However, this rental company's cars are generally very new, so even if it's not the exact model, it shouldn't be too bad. Special thanks to Charlie and Felicity. Charlie inspected the car when we returned it, it was quick because we drove carefully and had no scratches, so he quickly confirmed the car's condition and refunded the deposit (within 7 working days). After returning the car, Miss Felicity drove us to a nearby train station, she's super nice and really friendly!

There was a minor issue with the fuel tank not being full and having to overpay for fuel as a result, but otherwise fine service.

Very easy to use excellent attitude and friendliness of staff.

Fist class I will be recommending to all my friends to use them

The rental company is certainly a scam. They required an additional charge for all petrol cars. We argued strongly during the return and got the extra fee refunded.

We booked a Ford, scheduled to pick up a Focus at 12:00 PM. We arrived at the store at 10:30 AM and were told we were early. Waited until 11:30 AM, then told the car was still not available and we had to wait until 2:00 PM. The car model was not fixed, and there was no fee for extra miles. However, the car was small and its condition was average. Overall, not a pleasant experience.

Easy pick up. Took a while to get confirmation that deposit was being returned in full.

Easy to book. Not easy to see booking or make amendments. App didn't appear to work.

Great service. Staff were polite. Bargain for £40/day in Edinburgh during the festival (mid size car). Lenient scratch policy. Unlimited mileage. Amie was pleasant during drop off. Would return again.

Yes the price got me very cheap for the month of August. Easy booking process. No complaints.

Good Service helpful staff. Pickup was quick and easy less than 10 mins. Car clean and in good condition.

Found qeeq online what a fantastic company. Great prices and the price drop protector is fantastic. I've booked again using qeeq they are my go to car hire service.

Excellent service provided

Excellent service provided

I waited 40+minutes to get the car and the drop off was not in the airport but far away, I needed a bus to go back to the airport, not as planned. The tires where losing air half the way I had orange sign showing. The car was 7years old and the seat belt of the passenger didn’t lock.

Friendly and helpful people

Easy to book

The staff at Enterprise were friendly and incredibly helpful.

Lovely friendly and helpful staff. Had a short wait for car to be cleaned but worth it. Would definitely use them again.

Easy to use and just enough emails sent without being overwhelmed with useless information.

Very helpful and efficient staff - especially Alvin.

There was a glitch in the system between Qeeg and Enterprise at the time of picking the car up. The counter assistant was very helpful,but it looked like the wrong price on the booking agreement which worried us at the time. We weren't charged anymore which was a relief. We couldn't fault the staff or Qeeg, but the IT system did have a problem.

We are happy with the Qeeg booking, and the fact it was a good price.

I was given a free upgrade

Fast and professilnal; all details were explained. Hand off was very knowledgeable and prepared us for all eventualities.

I had an amazing experience with my last car rental from Enterprise, specifically with the Volvo XC90. The vehicle was in excellent condition and provided a comfortable ride throughout my trip. The standout aspect of my experience was the helpful staff, especially Iqbal, who went above and beyond to ensure I had a smooth rental process. Other members of the staff were also very accommodating and friendly, making the overall experience truly enjoyable. I highly recommend Enterprise for their top-notch service and well-maintained vehicles. Five stars!

Great service from all the Enterprise Basingstoke team. . Great car.

Qeeq was recommended to me by a relative. Very happy with whole process.

Nice fast pick up with Kevin, was told all I needed to know n was on my way, drop off with Sam was just as smooth and a nice follow up call the next day from Elaine to check everything was ok, all good

Handy app with good prices