CANADA CAR RENTAL REVIEWS

La voiture était mieux que nos attentes avec de nombreuses options (allumage des lumières automatiques, régulateur de vitesse adapté, ouverture du coffre électrique….) Rapidité pour récupérer et restitution du véhicule top

Aucune remarque négative

Didn't use the car, experience was terrible

They were great when I asked to pick it up a day early, super friendly and very helpful - thank you!

It was an easy process - I would use it again for sure!

The car was great, but the counter initially said they just didn't have the car I booked for but opted for pick up trucks and smaller SUVs. I insisted that we needed the medium size SUV we booked for, which he eventually gave. The Santa Fe had great options though. Overall, a great vehicle.

You guys gave great quote for the car.

au début nul pas très bien accueilli, attendu plus 1h pour avoir notre voiture. heureusement qu' après nous sommes tomber sur une jeune femme fort sympathique qui nous a trouver nitre voiture qui nous attendais depuis 1h. chercher l erreur.

très bien, je recommande

Excellent service car was good size and all at very reasonable rates

The shuttle bus to the airport wasn’t available on our day of return which was a bit of an inconvenience, especially when I booked it said it was.

Budget rep was very friendly and helpful. Process was efficient & quick. An airport pickup so the line was a bit long fbut manageable.

QeeQ booking was super fast and simple. The rental rate was excellent, and full insurance coverage a bonus. Will definitely try to use QeeQ again!

Had to wait over 2hours from when I arrived at the counter to when I finally got my car. They didn’t have any cars available so I had to wait for one to arrive. They did end up giving me a larger size vehicle but that’s probably because they had no other options.

Easy to use

The car was modern. Check in was a breeze. Great experience.

Easy to book, and appreciated the confirmation of the booking just prior to the trip. Will definitely use again.

Excelente servicio, instrucciones claras super recomendable

Excelente servicio, fácil y rápido

Es la primera vez que la renta de un auto es muy fácil y respetan la tarifa sin argumentos de que debes comprar más seguros. Fue muy rápido

Muy bien. Es la primera vez que uso qeeq y están dudosa, pero todo salió excelente.

Surclassement avec une ford edge a lq place d'un hynday tucson . Très satisfait

Aucun problème particulier tout s'est passé comme prevu. Pas de mauvaise surprise avec le loueur avis . Je recommande

We had to wait for a very long time for the pick up of the car.

The computers at the check in were malfunctioning and the was a 50minute wait. They seemed antagonistic to us for booking with QEEQ and not directly with them. They tried to get us to buy extra insurance implying our already paid for options with QEEQ May not operate efficiently. There was no staff member to run us through the controls of the hire car. It took us 30 mins to use the manual and get a necessary knowledge of where everything was located.

As a large North American rental car company, the service staff's proficiency was lacking. There were only two people at the front desk, which led to long queues for picking up cars. My appointment to pick up the car was at 10 a.m., and I started queuing at 9:40 a.m. At 10:15 a.m., I was told that the car I had reserved was not available and I could either cancel and go to another rental company or wait. I chose to wait, although there was no guarantee of when the car would be ready—possibly 11 a.m. or even longer. I wanted to ask the service staff why such a situation occurred and whether this was Avis's standard of service, but to avoid further complications, I opted to wait. I received the car at 11 a.m., an hour later than planned. Instead of the reserved GMC Yukon, I got a Tahoe, and the service staff did not inform me in advance. Despite my frustration, I set off. As a result, I hit peak holiday traffic and was stuck in long jams, which left me feeling quite annoyed. I reached my destination late at night with a completely different impression of Avis.

The car was clean and correct The pick up/Drop off point was easy to find

The staff made two different times the deposit operation, blocking my credit card plafond in a wrong way And miss Heidi didn't give me any explain about it

Great staff and service.

So easy to book.

Es hat alles wunderbar geklappt

Wir waren zufrieden

Excellent service of staff at the pick up office. Everything was explained and entire process went smooth. Helpful staff in garage. Car was new, clean and had many comfort features. Btw. Avis is very well known company almost all over the world.

Initially I was distrustful of QEEQ as this is not very popular booking agent in Europe. Especially I was booking car in Canada. However, evrything was fine, absolutelly no issue. Definitelly, I can recommend them.