CANADA CAR RENTAL REVIEWS

The original car I reserved wasn't available at the location, so the staff replaced it with a Nissan SUV, which met my needs.

The counter staff Bobby was excellent in his service. The cleanliness of the car could be better.

Dostaliśmy auto z wyższej półki. Lepsze, większe i wygodniejsze, za te same pieniądze.

Everything was good

Waiting long time for shuttle pick up and the driver wasn’t helpful at all with my luggage

No

National were very helpful and even upgraded our car. Very easy and professional throughout.

Easy to book and we are sure we got the best value.

Fabulous! Love City Car and Truck Rental. Always quick, great service, beautiful new cars!

Great! Though I forgot to put the price protector on it I still managed to get a great and competitive price. :)

car was what was expected, staff was great

everything was good

Everything within my expectations.

Acceptable

ほぼ新車で良かった。

Staffwere excellent but seemed like line moved very slow

Worked well.

Counter staff gave helpful local advice on pickup . Exceptional help at drop off after I left something in the car leading to successful recovery of the item. By far my best car hire experience.

Good selection of rental opportunities and great to be able to arrange insurance options with no pressure sales at pickup

Service was good and everything was perfect except the return policy since I wanted to return early but they don’t have policy to refund for early return

I wanted to return early but they don’t have policy to refund for early return

Ravi was an absolute legend. Couldn’t have asked for better customer service. 5 stars!! ⭐️

Great booking platform that I use all the time. I found a super deal!

I rent here all the time. And it's always a great experience. Quick, easy, reliable, quality cars and great customer service.

Qeeq.com is a great rental car platform. Getting the diamond Membership was the best savings!!! Highly recommend.

It took over an hour to pick up a new rental at the return point. The front desk was slow and inefficient in dealing with issues. Eventually, I got a Hyundai Venue, which was a downgrade. After spending more than an hour at the front desk, I didn't have the energy to argue further on the spot. After the rental period ended, I filed a complaint through the app. However, the rental company denied the downgrade. This is clearly a lie. In terms of vehicle positioning, length, space, and power, the Venue is a subcompact SUV. It cannot be compared to compact SUVs like the Jeep Compass, RAV4, or CRV. You can easily verify the Vehicle's category. The user experience clearly shows the difference. I rented a mid-sized sedan (Camry) from the same company using another app and was given an Elantra, again a downgrade. It seems that DOLLAR frequently downgrades vehicles. Some people might overlook a few days of downgrades, but I cannot. The description clearly stated a five-seater, with a trunk that can fit three 24-inch suitcases. I have used compact SUVs like the RAV4, and they meet this condition perfectly. However, the car I received couldn't even fit two 24-inch suitcases, and additional luggage had to be placed on the back seats. I didn't need to seat five people on this trip, but what if I had to? The car's performance was poor, with no acceleration beyond 100 km/h even with the pedal to the floor. It was infuriating to drive, and I decided to file a complaint immediately. Anyone who has driven a Venue would understand how bad it is. Be cautious with DOLLAR. I have already filed a complaint with their headquarters via email. I am very disappointed with this rental company. If you encounter any problems, filing a complaint through the rental app is basically useless. Choose wisely, choose wisely.

Cr exce

The car exceeded my expectation

픽업 카운터 직원은 그다지 친절하지 않았고 전문성도 좀 떨어져 보험 관련 질문에 속시원한 답변을 들을 수 없었습니다. 차에 네비가 장착되어 있냐고 물었더니 그렇다고 했지만 실제론 없었습니다. 하지만 계약한 Hyundai Elantra 대신 받은 Infinity 차는 트렁크가 좀 작은 점을 제외하고는 매우 좋은 차였습니다. 승차감도 좋고 여러가지 안전장치도 있고. 전반적으로 만족합니다.

고객서비스가 좋다고 느꼈습니다.

I specifically looked for cars that could carry a lot of luggage in the trunk, and the interface makes it very difficult to accurately assess how much luggage space one will receive. It's an important piece of information for traveling families. We ended up having to trade in the first car we received for a larger one, but ideally you could spare you customers the hassle.

I specifically looked for cars that could carry a lot of luggage in the trunk, and the interface makes it very difficult to accurately assess how much luggage space one will receive. It's an important piece of information for traveling families. We ended up having to trade in the first car we received for a larger one, but ideally you could spare your customers the hassle. I'm not sure if the provision of that information is the responsibility of Budget or Qeeq.com.