The pickup location is very convenient, and the store staff were very enthusiastic and patient. The Golf car was quite new, well-equipped, and had great driving performance.
There was a scratch incident during the car rental in Australia. Since I didn't buy insurance, compensating for the damage was not an issue, but the charges were not transparent. Due to having my credit card information, they directly deducted an amount of over 4000 RMB and another fee of about 100 RMB. The 4000 RMB is likely for repair costs. I'm not questioning whether a small scratch should cost that much, but rather why they didn't provide a detailed breakdown and just charged a lump sum. Communication with the rental platform was frustrating, always responding with: 'It's their decision, we are not sure, and there's nothing we can do.' The car rental process was satisfactory, but the post-accident handling was extremely disappointing.
I requested a Japanese Toyota Kluger but was given a Korean Kia instead. The car is smaller and definitely not as good as the Toyota. Very disappointed!
When I went to pick up the car, even though I arrived two hours late, the car was prepaid, so I had the right to use it. However, the staff told me the car had been rented out to someone else and I had to book a more expensive SUV instead. Being unfamiliar with the area and the language, I had no choice but to book the SUV. A local friend who came with me to pick up the car told me that online car rentals are not cost-effective. However, the SUV was quite good, only 10,000 kilometers driven. Returning the car was also very convenient.
Europcar is pretty good and advised me not to buy insurance directly through the app, as I would still need to pay 6,000 dollars first before getting compensated by the app. This wasn't mentioned on the platform before.
Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
Adela Quiller
-
-
-
-
View more >Gladys Sainsbury
-
-
-
-
View more >Solomon
-
-
-
-
View more >Paddy Gosse
-
-
-
-
View more >Zero Bulwer
-
-
-
-
View more >Raymond Moulton
-
-
-
-
View more >Jerome Stephen
-
-
-
-
View more >Bevis Motley
-
-
-
-
View more >Leo MacPherson
-
-
-
-
View more >Verne Cumberland
-
-
-
-
View more >Buck Minnie
-
-
-
-
View more >Geraldine Evan
-
-
-
-
View more >Olivia Jeremiah
-
-
-
-
View more >Theodore MacAdam
-
-
-
-
View more >Kay Pound
-
-
-
-
View more >Denise Robin
-
-
-
-
View more >Alger Constance
-
-
-
-
View more >Jack Roy
-
-
-
-
View more >Joseph Pater
-
-
-
-
View more >Edgar Dewey
-
-
-
-
View more >Car hire Brands Ranked In Australia
Check out this.