TARGET RENT ITALY CAR RENTAL REVIEWS IN ITALY

I ordered an estate car and they only had hatchbacks available, so it was a real struggle to carry our luggage safely and comfortably.

Only issue was the regular pick up location was closed. We didn’t know about this till we had arrived at the published pick up location . Meant having to spend another 10-15 minutes to get to the temporary pick up point. Would have been good to have known about this is advance!

Mauvaise surprise de devoir prendre une assurance à 210€, soit quasi 2 fois les prix de la location!

Customer service was poor, no one explained why it was taking do long.

I should note that the actual company was called Rental Plus..apparently Target Rent are a broker. So Rental Plus were great.. we were picked up by a shuttle called 'Travel Parking' (shuttle collections outside departure area and opp pharmacy). - was relatively easy to find. My only negative was that the car was smaller than expected...it was a 7 seater but the last two seats were more sort of kid-seats with no leg space - that probably explains why this car was much cheaper than the competition. Some clarity on this when booking would have been good.

Easy to use and smooth process overall

We were not pleased with the service if Target Rent. We did not get a VW Golf as we had reserved but a Susuki(it does not matter as such but the boot volume was much smaller which made it more difficult with a stroller).Our plane was over an hour late which brought us to Target Rent one minute before closing time at 10pm.They were informed about this.Still charged us with an additional 61 euros because by the time of processing it was past 10pm.When we returned the car,we thought it was in excellent condition (we had filled it up,washed it)-however Target Rent would have liked us to vaccuum clean it inside.But because we had filled up more gasoline than requiered they did not charge us. We were really disappointed!

Everything worked smoothly and the communication was great!

The car was advertised as being available for collection in the airport terminal. It was not and we had to walk across a building site a car park to get to a random petrol station before waiting for a minibus which then took us to another location. This is completely unreasonable and 100% not what was advertised. I would like my money back as I never would have hired the car had I known it would take an hour to collect.

We received better vehicle than we expected!

Mida Rent, The receptionist demanded a Credit Card with raised numbers and letters, then used chip and pin technology to process deposit. My euro Credit Card is chip and pin only, she nearly didn’t rent me the car!

Took far too long to collect vehicle, ridiculous

At first on reading the pick up details (Venice airport)I was a little sceptical.. but I followed the instructions and he pick up shuttle arrived in minutes. A short drive to the office and the the rental process was straight forward with great staff making life easy.The car was as expected and in excellent condition.

Booking process was very easy and did not have any reason to contact Easyrentcars there after.

Great experience; free shuttle to/from airport, no queue at pick up and speedy friendly service. Being away from airport made first few miles on wrong side of the road easy. Car as promised. Overall highly recommended.

The store said QEEQ did not specify an automatic transmission, which wasted a lot of time. In other locations where we picked up automatic cars, the exterior had many scratches and there were no other options, just this one car!

The pickup location was far, and the forms were in Italian without English translation.

The car rental company charged an exorbitant young driver fee and forced me to take a smaller and worse car. They also required a 1500 euro deposit which they ultimately did not return.

At the desk agent asked for a printed copy of the contract. And not just showing confirmation on my phone. On returning the car on inspection was told there was new damage which was a small scuff on rear bumper. Which I didnt do. So was told to fill out a disclaimer. For which there would be a charge. So not a happy chappie.