RENTAL PLUS CAR RENTAL REVIEWS IN ITALY

Excellent service, friendly and helpful staff.

Have used before and will definately use again

Very easy to communicate with, concise and straightforward

I wasn’t expecting the location to be outside the airport but the pick up service and drop off was very efficient

Yes I think we saved a small amount

Satisfactory

Very satisfied, highly recommend. Used translated Chinese driver's license to collect the car, the process was smooth, and the deposit was 500 euros. Note 1: The rental store is not at the airport rental car counters area; it is at the same place as the parking, in building C on the 4th floor, directly accessible from within the airport. Note 2: During the New Year, the ZTL restrictions in Rome change. If you're not familiar with ZTL rules, pay attention to road signs. In most cases, Google Maps will navigate around these zones, but if the destination is in the city center, it can be tricky. Most satisfied 1: Confirmed via email that I could return the car by myself early in the morning, just put the keys in the iron box next to the counter and don’t forget to take a picture. This solved my problem of having an early flight the next day. Most satisfied 2: Possibly got an upgraded model, the car was new and clean, although the screen was small, it was still smart. The steering wheel vibrates to return if you cross lanes. Most satisfied 3: The staff was very efficient and to the point.

Very good, only issue is there's no office at the parking lot.

The staff was very enthusiastic, and the lady who inspected the car was very cute and beautiful.

Satisfied

I picked up the car at 11 AM (Tuesday, March 5th). Luckily, there was only one customer ahead of me, and I got the car quickly. When I saw the car, I wanted to change to a larger one, but they said there were no larger cars available. If I wanted to upgrade, it would cost an additional 100 euros per day. The car wasn't washed, so it was hard to see if there were any scratches. The owner said to take photos for records. They immediately provided a reflective vest and a tripod as they were not initially in the car.

No service, traps everywhere, customers feel helpless, and the platform is powerless. The experience was extremely poor.

Satisfied

There were not many staff members.

Easy to find, simple process, brand new vehicles

Pickup and drop-off were very convenient, and the condition of the car was very clear.

Very satisfied

Very satisfied

Very nice, extended the rental by one day without prior notice and they didn't charge extra, just the regular day's rent.

The entire process was quick and both picking up and returning the car were very convenient, although the car is usually not the one booked.

Very satisfied

Pretty good.