ALAMO CAR RENTAL REVIEWS IN AUSTRALIA

Car was awesome

It was a major concern that when picking up the car the rental contract had been changed to have $5200 excess, when the terms and conditions from EasyRentCars was $4500. As I was using TripCover for the excess insurecane, this left a gap that I was not really happy about. Also The "check engine" warning came on on the second day and stayed on. I informed Alamo of this. As it happened the car ran fine, but it was a bit concerning to have the warning on.

Keep up the good work

Thanks for making car rental a breeze

Booked a Kia Rio but was swooped to another old and small Mitsubishi Mirage. Otherwise everything else was gooD

Overall great quick service, but the cigarette adapter on the first car didn't work. So I had to exchange the car. Since so many personal electronics rely on that power adapter working, Alamo should check that it works as part of it's regular check of a car before making it available for rental. Had I not detected that issue myself I could have ended up without a map (As I use it to power my GPS) a few hours after leaving the airport (when battery of my portable GPS got empty), and that would have totally ruined my trip as there is NO way that I could find myself around a complex time sensitive itinerary without a GPS.

The car was the cheapest in the search list so expectations were low to begin with. However the car sounded like it was ready to fall apart and struggled a lot when taking off at lights (even though it was only 1 year old and had 32000km on it)

Easy to find the pickup location. Friendly staff.

予想以上に良い車にアップグレードされて大満足です

The car was not completely clean when received by us. The was a very large dent and scratches on one panel that had not been repaired prior to our rental. The vehicle was an automatic and took a long time to change gears and would rev very high.

The booking process was good and easy.

Staff were very helpful, made the experience very easy after an all night flight with our baby. Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!

Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!

Everything was ok.

Cheap, good conditions

Excellent service

Excellent service.

Really fuss-free! Love it!

Price Drop protector was awesome!!

Car was brand new and excellent. Counter staff were super nice and it was an easy check in.

Very easy to use and especially liked the confirmation emails close to our rental date.

Meet expectations. Thank you

Meet expectations. Thank you

Car exceeded expections and we were impressed with how quickly we got the car. This was very important to us as we had limited time to get to our destination.

Easy to use booking platform and competitive price.

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Was more than happy with the both at pick up and drop. The lady behind the counter was friendly and couldn't have been more helpful. The upgrade to a larger and more spacious car was an unexpected and pleasant surprise.

Upon arrival I was informed the excess had changed from ~$4200 AUD to ~$5200 AUD. What?! This is ridiculous and incredibly sneaky. I was told it was in the terms and conditions - so who has time to sit and read the fine print? Hardly anyone would do this. The excess is worth more than the car.

GOOD

We got a new car, a kia cerato hatch. Check-in was smooth but the walk from the terminal to the rental booth was a bit far. The direction at the terminal desk was just to go the rental booth without any direction or route map.

Everthing was straight forward and easy. Wasn't sure if the price protector work or not.