ALAMO CAR RENTAL REVIEWS IN SPAIN

Car was near enough brand new so was in lovely condition. Staff couldn’t have been more helpful so overall the experience was perfect.

Will definitely book though QEEQ again.

The car and service met all our expectations. Very smooth collection and transaction.

Easy search and fast application

Very satisfied

Great service, easy communication. Both English and Spanish are available.

Excelente servicio al cliente, sin cargos ocultos como otras empresas. Personal Muy atento, carros ultimo modelo y muy bien cuidados

Como siempre, excelente!

The car was newer than the one on the website, although I didn't know the brand. It was quite new and good. Even though there was an issue in the middle, they replaced it at the store and even gave us a discount.

I had noticed that one of the plastic part for A/C air redirect was broken. I'd checked the outside thoroughly but didn't do the inside. And it looked fine until I touched it to change the direction. I swear that it wasn't me but what they said was that they hadn't heard about it before so I was responsible for it. Come on. If you guys had done the inspection with a minor effort, this wouldn't have happened in the first place. Shame that I'd had a great time until that moment and it completely ruined the entire experience with Alamo. Alamo would absolutely be my last choice for rentals.

Pretty good

When I arrived, there was only one staff member, and I had to wait in line for over half an hour. They told me the original automatic car was not available, so I had to take a manual car with over 130,000 kilometers on it, which was old and full of scratches. The passenger seat was filthy and stained, and it couldn't be cleaned properly. I lodged a complaint two weeks ago and still haven't received a response.

Alamo staff were extremely helpful. We had missed our flights and had to get to a different airport. Alamo upgraded our car to their top range. When we got to our destination we had a vehicle booked with another rental company who had given our vehicle away and charged a cancellation fee. We were so disappointed with them and decided to rent on the spot from Alamo again because of their value for money and great customer service.

The car was a bit small and not as good as I expected. It also couldn't connect to Apple CarPlay.

Renting a car was quite convenient, but there were some language barriers since English is not widely spoken here.

Satisfied

Vehículo de acuerdo a nuestra expectativa. Espacio suficiente para el uso que se le dio, atención del personal tanto en la recepción como en la entrega muy atentos. Tiempo para ser atendidos en la oficina de ÁLAMO en aeropuerto de Santiago muy largo. Hicimos reservación para un vehículo automático y solo había std disponible.

Bien documentado y amigable al usuario su portal.

Quite good.

The service was good, and the staff were very friendly. They upgraded the car since the reserved model wasn't available.

El auto alquilado fue un Cupra. Excelente espacio en el maletero, caben dos maletas de las grandes y alguna mochila más. El personal muy profesional y con conocimiento de los autos. Repetiremos

QEEQ es una plataforma que utilizo seguido, muy fácil y práctica. Sobretodo cuando disminuyeron el precio! Volveré a utilizarla. Conviene fijarse si el alquiler es con una empresa cuyo mostrador esté en la misma terminal del aeropuerto o si es remota. Para saber qué esperar y tiempos de recogida y devolución.

I was disappointed that the car didn’t have a rear camera so it was difficult on the reverse, Also the CarPlay didn’t work.

Very good

The car we were given was not the one we ordered, but it was close. Sadly this meant it was slightly smaller, which caused some difficulties, and there were dents on the car when we picked it up. Thankfully these were all known about and we were not charged. Pickup was fast and good and dropoff took no time whatsoever.

Worked well, first time we've used Qeeq, we will look again when booking next time.

Zeer professioneel en klantvriendelijk. Alles ging vlot, auto was keurig schoon en ruim.

We konden de pick up locatie niet vinden. In de mail stond dat deze in terminal was. Dit klopte echter niet en na telefonisch contact met Alamo werden we naar de juiste plek geïnstrueerd.