ALAMO CAR RENTAL REVIEWS IN SPAIN

When we picked up the car, a staff member kept recommending various types of insurance. We mentioned we already bought it on the platform, and she stopped pushing. The return process was handled professionally, and we even rated the staff member. Overall, it was a satisfactory experience.

I will never use the European branch of Alamo again.

The service attitude was okay, but the waiting time was extremely long. The first round of waiting took almost 20 minutes, and when it was finally my turn, I was told the car would take another 20 minutes to be ready. However, it took over an hour, and there wasn't even a place to sit during the wait because the Alamo rental office next to Seville train station is very small. Finally, after my strong request, they replaced the car with another one. They explained that they rarely have automatic cars and suggested I choose a manual car instead. After I accepted the manual car, I received the car smoothly.

Easy to find, quick transfer, hasslefree pick up

as every time - easy to book

Very kind and professionals

Easy to do the rent by internet

I had noticed that one of the plastic part for A/C air redirect was broken. I'd checked the outside thoroughly but didn't do the inside. And it looked fine until I touched it to change the direction. I swear that it wasn't me but what they said was that they hadn't heard about it before so I was responsible for it. Come on. If you guys had done the inspection with a minor effort, this wouldn't have happened in the first place. Shame that I'd had a great time until that moment and it completely ruined the entire experience with Alamo. Alamo would absolutely be my last choice for rentals.

Pretty good

Great company!

First option ever

Personnel agreable a fait l effort de parler francais par contre manque indication en sortant aeroport et prise en charge trop longue a mon gout

The car drives very well, diesel is very fuel-efficient

It was very confusing to find the place where we had to take the shuttle from the airport. It took us almost an hour to find the place since on our tickets it was written that the car was to be picked up at the airport.

Expect delays with Sunday morning pickups - apparently Alamo in Spain does a computer system reboot then so counter staff have to resort to semi-manual procedures.

The car rental guy was very nice and even gave me a lighter as a gift.

Renting a car was quite convenient, but there were some language barriers since English is not widely spoken here.

The models offered by the platform are generally not available at the stores.

Satisfied

Picking up the car was very smooth, though the integrated QEEQ navigation was pretty useless. The company doesn't push for reimbursement, but it was extremely difficult to find the elevator, so I had to lug my suitcase up the stairs.

Quite good.

The wait time was too long; the efficiency of European workers is evidently not as high as that of Chinese workers.

Very happy with the service

Very happy with the service