ALAMO CAR RENTAL REVIEWS IN SPAIN

When we picked up the car, a staff member kept recommending various types of insurance. We mentioned we already bought it on the platform, and she stopped pushing. The return process was handled professionally, and we even rated the staff member. Overall, it was a satisfactory experience.

I will never use the European branch of Alamo again.

Quick service, friendly staff. Fast drop off, would recommend.

The service attitude was okay, but the waiting time was extremely long. The first round of waiting took almost 20 minutes, and when it was finally my turn, I was told the car would take another 20 minutes to be ready. However, it took over an hour, and there wasn't even a place to sit during the wait because the Alamo rental office next to Seville train station is very small. Finally, after my strong request, they replaced the car with another one. They explained that they rarely have automatic cars and suggested I choose a manual car instead. After I accepted the manual car, I received the car smoothly.

Easy to find, quick transfer, hasslefree pick up

as every time - easy to book

The car I reserved was not available. The upgrade was dirty and required an engine service I was not told about. When I called the office, I didn’t get any help. I had to pay out of pocket for some services on the car that should have been provided( clean, vacuum, ad blue...)

Very kind and professionals

Easy to do the rent by internet

Found it a very pleasant experience dealing with Alamo. Picked up the car up from Sonia thank you for the customer service. Would highly recommend.

Excellent smooth process.

We travel a lot and Alamo are the best and most reliable car rental company we found to date. Very professional and friendly staff. We are happy to pay that little bit extra for the better service and convenience with Alamo.

App is great and easy to navigate. Always good deals. What’s not to like!

Great company!

First option ever

Personnel agreable a fait l effort de parler francais par contre manque indication en sortant aeroport et prise en charge trop longue a mon gout

The car drives very well, diesel is very fuel-efficient

Only one person was serving at the counter, leading to longer wait times.

It was very confusing to find the place where we had to take the shuttle from the airport. It took us almost an hour to find the place since on our tickets it was written that the car was to be picked up at the airport.

Expect delays with Sunday morning pickups - apparently Alamo in Spain does a computer system reboot then so counter staff have to resort to semi-manual procedures.

The car rental guy was very nice and even gave me a lighter as a gift.

The models offered by the platform are generally not available at the stores.

Picking up the car was very smooth, though the integrated QEEQ navigation was pretty useless. The company doesn't push for reimbursement, but it was extremely difficult to find the elevator, so I had to lug my suitcase up the stairs.

The wait time was too long; the efficiency of European workers is evidently not as high as that of Chinese workers.

Very happy with the service

Very happy with the service