AVIS CAR RENTAL REVIEWS IN UNITED STATES

Very satisfied

The car had an engine warning mid-trip, and it took half a day to find a store that could provide a replacement. Many stores couldn't offer replacement services or home services.

Simple process, but average car models.

Average, the staff at the pickup service were not attentive and seemed dismissive.

Very satisfied

They tried to sell me an E-Toll, which I didn't want, so the service felt less enthusiastic. The car was somewhat dirty with scratches on the rims and body. I requested a replacement, but the staff said there were no other cars available. After checking the lot myself, I found no other cars either, so I had to settle for this one. The car's condition was acceptable with good fuel efficiency, though there was a noise from the front left. The store is relatively small with limited cars, it's better to go to the airport location.

Satisfied

Excellent

The price for the car upgrade was very reasonable, just an additional $25 per day.

Easy to find

Satisfactory

Arrived at night, had to wait in line for 1 hour and 30 minutes to get the car

Very satisfied. We had a small issue and they resolved it efficiently.

Satisfied

Very deceptive, didn't explain key payment terms. They talk about all the no-cost items, and when you sign, the printout is very faint. It looks like you're just signing for the car, but it hides $845 insurance fees. Lesson learned!

They are sneaky, crucial payment terms are not explained. They talk about all the services that don't require payment, but make you sign for $845 insurance, hidden in very faint print. Lesson learned!

The car return process was quick and the service attitude was great. Especially during the car rental, the staff were very friendly and chatty. However, after returning the car, I received an email about being charged 9 units for something.

Satisfactory

The store is small and there are limited car models. The interior is very dirty.

Very satisfied, almost a new car