YESAWAY CAR RENTAL REVIEWS IN UNITED STATES

Pick-up and drop-off are very convenient, as always.

Pick-up and drop-off were very convenient, consistently good.

The pick-up and drop-off process was quick and convenient. The customer service was excellent and they could communicate in Mandarin.

Excellent

Thank you for the great experience and easy check in/drop off. Your staff was amazing and very helpful and the car was brand new and sparkly clean! Enjoyed our ride.

Convenient pickup and drop-off. The only issue is that returning the car eight hours late is considered a full extra day, costing more than an additional day's rental.

Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car.... YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain. Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :) Terrific service from start to finish!

They wanted me to pay for a uber to get back to the airport.

Both pickup and drop-off were very convenient, and the customer service staff were very friendly.

Overall, it was a pleasant experience. This was my first satisfying overseas car rental.

Need to take taxi or Uber to the pickup location from the airport, not very convenient

Needed a better explanation on how to pick up at LAX. Once we figured it out, the process was easy.

EasyRentCars helped me with figuring out pickup.

Excellent car reasonable rates and the best customer service

Pickup from airport make easier

They gave me an upgrade, which was great. The Lyft experience to the location was a hassle, but that's an LAX issue. Otherwise, the experience was great.

When we picked up the car in Los Angeles, communication over the phone was timely. The girl who picked us up at the store had a great attitude and recommended places to visit and eat. She also gave us driving tips.

The condition of the vehicle and service attitude were quite good overall, but the staff at the store were not professional enough, leading to a series of follow-up issues that remain unresolved.

Great experience overall.

Easyrentcars helped me find a great rate during the busy holiday season.

Very satisfied, great attitude, and met someone from Chengdu.

The car was in a very good condition, it doesn't have a smell which is what I hate with rental cars. Yesaway has very good deals, didn't spend to much on a 2 weeks rent. Loved the experience, we will come back to them agaim.

Love this app, had a great deal during the time we rented. I will use this app again.

The staff was very helpful. When I returned the car , I was running late to get to the airport due to LA traffic and the staff got me to the airport very quickly! The customer service was wonderful !

It was easy to rent and I didn’t get a price decrease because I purchased at the lowest price.