A RENTALS CAR RENTAL REVIEWS IN NEW ZEALAND

Friendly and professional service

Not clear extra payment on the day

The entire process was very smooth with only a hiccup on pick up. There was some trouble contacting the office to arrange for pick up, but once that was solved, the entire experience was excellent. Advice future customers contact the office a day before they fly in to avoid the problems I encountered.

Completely satisfied

Very satisfied

Proactively contacted, airport pickup and dropoff, comprehensive reminders, excellent service.

I chose to rent a gasoline car from Europcar, but the Auckland location only had electric cars available. During our two-day trip, we found six charging stations, but only two of them worked; the rest were either out of order or required a local SIM card for payment. We spent at least four hours charging the car, causing us to miss our return flight. This is just for reference for future travelers.

Pick-up at Christchurch was very quick. It's only a 5-minute drive from the airport to the store. The driver was a lovely young lady who explained the traffic rules to us while driving.

The mileage is a bit high, over 130,000 kilometers, but the car is in good condition. It's very fuel-efficient, and a full tank can go around 1000 kilometers.

When i called from auckland airport there was no answer, tryed 4 times than someone answer

Staff is very friendly and helpful.

Easy and nice

great staff

スタッフはとても親切でした。 車もとても綺麗でした。

使いやすかったです。

Overall service was very satisfactory. The explanations were detailed, and the owner was very friendly. The vehicle was well-maintained. I will choose their car again next time. Trustworthy.

Very satisfied

QEEQ.COMのサイトと現地のレンタカーはうまく機能していない ナビはないと言われた、指定した車は貸せないと言われた。ガソリンコストを抑えるためハイブリッドカートヨタプリウスを指定するために、レンタル費用1日1,000円✖️8日を追加で支払った。それは無駄になった。悲しい。現地のスタッフへその連絡が伝わっていなかった。かわりにスタッフは別のメーカーの車を貸すと言ったので諦めるしかなかった。現地のスタッフはサイトの問題と言っていた。

It's okay

Very satisfied

I rented a small two-door Toyota hybrid. I accidentally backed into something and damaged the rear bumper and trunk, and they assessed the damage at $6500. This car isn’t even worth that much! They demanded I pay $3500. Everyone please be cautious! Tianyi Car Rentals specifically targets and exploits Chinese people. The claim that 'Chinese people don't cheat Chinese people' is a lie! Even a new car like this only costs a little over $10,000! Be wary of these unscrupulous businesses.

Very satisfied