AERODRIVE CAR RENTAL REVIEWS IN NEW ZEALAND

Like: Car was great condition. Staff were lovely.
Dislike: Hard to locate their service desk. Not until we called that we found out that their office isn't at the airport but a block away.

The rental company is a 5-minute drive from the airport, and there was a shuttle service to pick us up. There were not many people when we arrived, so the process was quite efficient. The staff briefly explained safety precautions and the car's features.

Like: Great little car to drive although sceptical at first for 2 people touring with quite a lot of luggage. Adequately powered, not too thirsty on fuel.
Dislike: I did ask about a few hours extension due to flight times in Christchurch but received no feedback at all from returning depot, despite being told they would contact me. This resulted in long wait at airport prior to flight.

Like: Best price for car rentals. New Zealand has the highest car rental price than all countries I visit.
Dislike: The only down side was we had to wait over half an hour from the time we rang them to be picked up at airport. Apart from that it was a fab experience.

Like: Easy pickup and drop off with transport to off airport location. Good valur car.
Dislike: A location map/ instructions for returning the car would be helpful. Interior windscreen was smudgy & needed a clean.

We noted that we needed a baby seat when placing the order, but when we went to pick up the car, they only informed us that no baby seats were available. They asked us to buy one ourselves and promised a refund when we returned the car! They didn't offer any help at all. This is simply outrageous!

Like: amazing quality of vehicles and great services

Like: The car we received was the model we had booked. The car was in perfect condition, being one of the latest models and with low mileage.
Dislike: The car was a little bit dirty, having sand in the glove box, the inside door handles and the back of the front seats were sticky.

The staff was friendly, but the wait time was a bit long.

I reserved a Toyota RAV4, but was given a SsangYong instead. The car was much smaller, less fuel-efficient, and clearly not the same class as the RAV4. When picking up and returning the car, I noticed other customers also did not receive their reserved models and were given lower-class cars. This company attracts Chinese tourists with competitive prices but deliberately provides lower-class vehicles. I strongly recommend that rental car platforms ban such companies.

Like: Great car, excellent value for money
Dislike: Nothing

Like: Great car and very good price
Dislike: Drop off time a bit long waiting for airport bus

Good service.

Like: Good vehicle in good condition for a very reasonable cost

Like: The staff was friendly and the vehicle was clean
Dislike: No gas stations near the shop

Like: Comfortable , economical car with good luggage space and easy access pick up and drop off address. Happy , approachable staff considering 8pm on new years eve.
Dislike: Car interior needed a clean and motor due for oil change but suited our requirements well and superb on fuel.

Dislike: as our flight landed 12midnight we could not make contact out of hours had to get taxi to city hotel then back to aerodrive

Like: got up graded with car ,just made the whole week a much more enjoyable week
Dislike: Im more than happy to recomend your company

Like: Comfortable car

Like: We were upgraded to an SUV
Dislike: Confusion with the airport shuttle