EAST COAST CAR RENTAL REVIEWS

The guy who picked us up from the airport was very helpful and even helped with the luggage.

Car was fine for our purpose, however the navigation system did not work! Even bought a new USB charger cable and nothing! It was very inconvenient.

The booking staff was so friendly and helpful. The whole process was very fast and well-run.

I like all of the chooses of cars available.

Excellent service and vehicle form East Coast.

Trustworthy and always price competitive.

Very satisfied

Excellent

Very enthusiastic

It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.

I have also completed an independent review from them. This is not my first time using East Coast and won't be the last. There are as consistent as a Rolling Stones hit single. Always a great experience. Highly recommended. Many thanks.

Well done QEEQ. Never heard of your company before an took a punt. Absolutely impressed. I deceived to change my bookings expecting a nightmare and instead encountered a dream. Great digital offerings and you saved me some coin. Even installed your app and likely to keep it. Well done on a fantastic E2E customer experience.

Car was exactly what we needed for a big group going on a roadie!

Quick and easy process to book a rental car

The service was enthusiastic and efficient, and the procedures were simple.

Told prior to booking 2 large suitcase of about 80cm fits. It doesnt fit well unless you take the trunk cover off. Sharing as fyi in case you rent this and habe 2 large suitcases with you. Luckily one of our suitcase is 78cm one is 82cm so we placed wider one first then the smaller last. Had to wiggle few times for the trunk to close. Had to drive it with several bird poo on its moon roof, first stop seen myself wiping it off. Thought the crew handing me the car could’ve done a quick one min to wipe off. I didn’t mind doing it but scored rightfully as received so hope they add the consideration for the next customers if they want a 5star clean score. Ultimately all the staff we dealth with was very friendly and supportive so thanks again heaps ! We will rent again and hope its a 5star clean next. Cheers

Was lucky enough to be given a brand new car with only 500km's on the clock so it was a dream to drive, was super clean and smelt good. The courtesy bus was the best I've been in from a budget company. Only downside was waiting at the airport, for a slightly extended period, for passengers they had on the list even though they had a continual rotation of 2 buses.

Very satisfied! Another great car rental experience with QEEQ.

Apart from being hard to find, everything else was fine.

Simple and efficient

The counter staff was adamant that my AXA insurance was inadequate and I wouldn't be covered for any excess in case of a claim, was coerced into paying a higher pick up premium before we could leave

The online booing platform was great yet I didn't receive the price drop guarantee offer

The service was good, but I didn't receive the pickup address. I called the rental company to resolve the issue.

Insurance upselling

The driving experience was great. I waited in line for a while at the store, and the staff calculated the price on a form and tried to sell me insurance. I declined, and she didn't say much. She even joked about the long address on my ID card, which took a while to register, haha.