RECORD GO CAR RENTAL REVIEWS

Great service

Other then a few minor scratches the car ( a Hybrid Toyota Corolla) was in prime condition. The lady at pick up ( Constadina) was very helpful and suggested this car since I needed the luggage space. Everybody was very polite and helpful at Record go. Bravo!

Very slow and frutrating check in process

Great service, great car. Everything was smooth and easy.

Me parece increíble que no admitan el pago con tarjetas con el móvil y que te cobren el doble por el seguro de un día que por el alquiler del coche

La letra pequeña para la franquicia del seguro me parece un timo

Really nice and helpful staff!

quick good fast

good

I ordered a Fiat 500 and got upgraded to a Jeep, as they had limited availability on smaller cars. Desk staff were really friendly. I would definitely rent from them again.

Smooth booking process and I liked the free cancellation provided by QEEQ.

The charges did not relate to the QEEQ quote and were not adequately explained. Additional driver cost of €77.52 was not made clear. No idea why €80 was pending payment. No idea why we have been charged £68.49 since we returned home. Assume the £20.78 we have also been charged was for motorway tolls?? The car provided was a Seat Ibiza with 65,000kms on the clock. It was showing warning lights due to a faulty headlight. It was not in good mechanical order and was very noisy and sluggish under acceleration particularly uphill. We were surprised that it kept going for 2 weeks and over 1,000kms!

Booking with QEEQ worked well - but neither the price nor type of car was matched by the provider. We had no problem with being provided with a larger car, but it was in poor mechanical condition and had already done a high mileage.

The record go staff at the car collection we’re so helpful and kind when I had a really difficult time managing to understand my booking from qeeq, went above and beyond to get me sorted.

The mention of “record go” on my qeeq booking email was SO SMALL and hard to find I spent the better part of an hour at the Avis desk trying to get them to help as I didn’t know where I was meant to get my car at all….I was looking for a QEEQ desk…finally googled and saw Avis mentioned and went there…they explained after digging through my email that it looked like my booking was with record go. Anyway. It all worked out in the end but it was NOT User friendly car collection process as the email was so convoluted.

Car had much more damage than the check sheet displayed. This was communicated to the company but no reply was received. Car was easy to find and drop off so experience was smooth on the whole

It seemed silly to fill out so much info to reserve the car online and then fill out the exact same info at the kiosk. Fixing that would save time and annoyance. But the women at the counter were very helpful

Price protector was great

Car rental very pushie to get us to buy their insurance. If you did not take up the insurance, they will assign new car with no dent, stain at all. Then even at a slightest chance they will find something to charge damage fee. Ours was scratch at left rim where you can easily remove with polishing. But our argument do not go well with the company.

We learnt our lesson from past rental experience so we took Record Go offer with insurance eventhough we already purchased insurance with Qeeq. Car condition is not immaculate as with dents all over the place. Returning car must show fuel up receipt in order not to be charged with fuel fill up services.

No entiendo cómo la franquicia que te bloquean tardan en devolverla de 10 a 30 días cuando lo entregas bien y debería ser al momento; al igual que el depósito que te cobran por si no entregas el coche con la gasolina correcta

Bien

Very efficient. Free upgrade !!!!!!!

Bonne voiture, mais montant exagere de caution, y comprit plein dessence

Se debe hacer una inspección detallada de la recogida debido algunos golpes en la carrocería

Excelente

Average

Avoid this company; the service is particularly bad. Even after purchasing insurance on the rental platform, they forcefully push for an additional daily €30 insurance on the spot or demand a €1400 deposit, but only via credit card.