“New Zealand South Island (Christchurch-Queenstown-Dunedin-Christchurch)”
About Hertz:6.0/10
Overall service was okay. The only dissatisfaction was the vehicle arrangement. We were not given the specified model and got a very fuel-consuming one that we disliked.
The counter staff was extremely rude from the starting point and as a result I will NEVER EVER hire a car if the supplier is Hertz. I would rather take a taxi.
The process to pick up the car was easy. My only reason for having to wait a little while was due to an overseas visitor (with limited English) picking a car up before me.
Very satisfied. Picked up the car an hour earlier than scheduled. The rental company had the vehicle ready and assisted with the paperwork. Also returned the car an hour earlier. The pickup and return process were both very simple and the price was reasonable. Very satisfied.
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Xenia Browne
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