HERTZ CAR RENTAL REVIEWS IN UNITED KINGDOM

The service was average. When customers encounter problems, the resolution speed by the relevant departments is very slow.

The service was average. When customers encounter problems, it takes a very long time for the relevant departments to resolve them.

Charged me for 43gbp because not filling fuel tank. I filled it just car fuel level measure system was broken and showed it incorrectly.

The staff at the rental company were somewhat indifferent. They just handed over the keys without indicating where the car was. When we arrived at the store, it seemed like they were lecturing another employee, making us wait for over 10 minutes. Very aloof attitude.

Shall recommend to friends and relatives.

Honesty with great service

Exceeded my expectations in every way. There was 4miles on the car when I got it. The customer service staff on location was extremely friendly, great to chat to and very helpful. Would recommend based on his interaction alone.

easy and simple

The rental company couldn't provide the car at the reserved time, and the staff was extremely rude, making various excuses. We waited for 3 hours (by that time it was already 2 PM, an hour past the reserved pick-up time of 1 PM), and just before we were ready to complete the pick-up process, we asked what compensation the rental company would offer for the delay. The staff replied that if we didn’t want to rent, we could leave immediately. We were very dissatisfied with this attitude, so following the advice of the rental platform, we did not pick up the car.

Efficient, friendly counter staff.

Price Drop worked several times before I collected this car and saved me nearly £15 on this rental!

Excellent service ! Love it

アップグレードして、予約した車輌よりも 装備、車輌供に充実していたので金額に見合う快適な運転が出来ました。

24hrs pick and drop .. really save my whole day because I needed to drop it earlier

Great Place to hire

Everything was excellent

Everything was excellent

Seemless service from start to finish, would definitely use this company again

Would definitely use QEEQ.com again, easy to navigate and great price which is most important to us.

Good service

Worked very well

Friendly service

They tried to charge more for changing a new car. First they said free offer then put extra charge on it

The Hertz premises at Newcastle station are in a very inconvenient location on the wrong side of the station and at the foot of a steep street. Hertz’s competitors have offices on the station forecourt and are much more accessible. I was pleased to get a better car than I expected.

Easy pick up and drop off. Wonderful car quality. Everything was super easy!!!

v good

v good

Very satisfied