CENTAURO CAR RENTAL REVIEWS IN SPAIN

Excellent service

Everything excellent

Everything excellent

Car was new, in perfect condition and very clean. Very fast pick up and drop of, nice staff as compared to other companies

It was easy to book and good price/quality

Overall, the service was good. The staff member who assisted with the car pickup was very patient and spoke good English. The return service was okay, but the staff seemed a bit impatient due to the language barrier and the large crowd.

The service was decent. The rental car company is not located inside the airport, but they provide shuttle service. The main issue was the long wait time to pick up the car due to the large number of people.

Very satisfied

Satisfied

Overall service was excellent. Even though my English is average, the staff explained everything very clearly.

Satisfied overall. If you buy domestic insurance, you'll need to pay a 1400 EUR deposit when picking up the car. Both pickup and drop-off are troublesome, so I had to purchase foreign insurance instead.

Satisfied

Everything excellent. Even had an automatic car.

Everything was excellent.

Very good, very satisfied.

Very bad experience, absolutely not recommended. Despite clearly stating that I had already bought insurance, they kept pushing additional insurance. They required two deposits, billed and refunded in euros, but converted using their own USD exchange rate. They charged me at a rate of 1.15 and refunded at 1.06, effectively making an 8% profit. These hidden costs are very high.

Satisfied, the vehicle was very new, but the price was a bit high.

Overall, it was pretty good.

The entire store is quite dishonest. I recommend choosing larger or more reputable local car rental companies for reliability. 1. Pickup Stage - The car we received was different from the one we reserved, and they aggressively tried to sell us insurance. They kept emphasizing that if we didn't buy the insurance, we might face major accidents or hefty compensations. In reality, just being cautious or buying comprehensive insurance through the app is sufficient. The insurance sales pitch wasted a lot of time. 2. Dropoff Stage - They checked the car's condition at least three times, and after finishing, the staff huddled together and whispered. Since we had confirmed before returning the car that everything was fine, we knew there was no issue. The staff then tried to accuse us of having a smoke smell in the car and forced us to pay a 75-euro cleaning fee. This clause wasn't in the contract, but we had to hurry to catch a flight, so we paid. Overall, this car rental company operates with an intent to scam, and you might not leave unscathed. Choose wisely.

Very satisfied

Good service attitude, very satisfied.

Centauro staff at Bilbao Airport was ace! They were friendly and accommodating. Appreciation to the staff who helped us change the setting on the car to English. Super friendly and funny!

Very good