ENTERPRISE CAR RENTAL REVIEWS IN UNITED KINGDOM

Very satisfied

The car rental process was easy, and although the car was carefully inspected upon return, no issues were found. The deposit was refunded within 2 days. A great rental experience!

Satisfied, just didn't initially receive the rental agreement, but it was provided later.

Van was in excellent condition and drove very well. Any little existing scuffs or scratches were recorded in advance.

Easy to carry out booking and much cheaper than booking direct.

The reception was warm and efficient, and the car was in good condition.

When picking up the car, they still tried to sell me insurance. Once I refused, their attitude immediately changed.

The booking was rebooked at a cheaper rate of £17 something, and this amount has not been credited to my account. I paid £279 yet the final quote was £261.

The reserved car model was not available.

Great attitude, the car is in excellent condition.

The experience was pretty decent. The staff member was quite conscientious. The car was in good condition and quite new, providing a good driving experience.

The service was acceptable, but there was a significant difference between the reserved car and the one actually received. I booked an XC90 or similar because I needed the large space for luggage, but I was given a Mercedes GLB, which is two sizes smaller, and almost couldn't fit my luggage.

They made the process whole process for me painless from start to finish. Phillip who I dealt with on the counter to the branch manager who helped with technical questions I had.

Simple, easy process that I will definitely use again.

The car pickup in Cambridge and drop-off in the Lake District were great experiences. The staff were very nice and the small car took us to many places that were hard to reach with public transportation. Very happy.

The staff at the rental location were quite professional, patiently answering all my questions about vehicle operation. The car was relatively new and easy to handle, which was very helpful for me as a first-time driver of a right-hand drive car. He didn't try to sell me anything, but I decided to add full insurance at the store for peace of mind. It wasn't expensive, just over 100 pounds for 7 days. Because the rural roads in the UK are narrow, I initially wasn't used to it and scratched the wheels. When I returned the car, the staff said they would hold my 500-pound deposit and refund it after the insurance claim. The refund was processed in a few days. Traveling through the Cotswolds without a car would be inconvenient; the most enjoyable part of my trip to the UK was driving through the countryside.

Overall pretty good, but they do try to sell you insurance. Just say you already bought it.

Very satisfied with the experience

Ben the new manager was extremely helpful. I needed to extend an extra day and he handled it seamlessly.

As I'm familiar with this type/model of car, it was what I expected. Initially though I was given an alterative car as the one I was suppose to have, had just been in an accident, but Enterprise sorted the replacement I should have had in reasonable time. Any issues I did have Enterprise were very quick & helpful to resolve. Generally enterprise & their staff were good & I'd be happy to use them again.

Generally quite well.

couldn't have been better or easier

Price was absolutely amazing

Very satisfied