JAPAN CAR RENTAL REVIEWS

The pick up should indicate “Toyota centre”, because didn’t see any “Hertz” logo.

Great.

The service was average, and there were some staff who were unfriendly towards Chinese customers.

easy flexible, staff can speak mandarin

good

nice, make sure go to FUK international terminal

nice

Everything was a breeze. Flexibility to arrange to return the car at our preferred location instead of the designated point for a fee.

บริการดีมากก ไม่ยุ่งยาก ตอบแชทเร็ว

จองง่าย คุ้มค่า

New car. Service very nice for all.

Very good.

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The rental experience was smooth and easy for me as first timer. The only feedback which I need to provide is how the responsibility of the staff to help first time customer to understand more like where is the car key placed in car.

Very smooth n easy booking experience online but need improve on details provided for customer searching for car availability dates and time - it never show what is available and not available

The car provided was not the one I reserved. They said it's the same class, but the reservation prices were different.

Mr Wang was very helpful and he can speak Mandarin which was very convenient. I strongly recommend my friend to engage him again.

The car rental company service staff is very helpful and accommodating. Seeing that they weather is cold, he continuously looked after my well-being and asked me to wait in a car when he settled the handover procedures. The process was smooth and the staff was caring and thoughtful. Definitely will hire their services when I am back in Japan.

I have been using Qeeq for car rental in my overseas trips and awesome service as always. The customer service officer is very prompt in responding to my inquiries and helpful in ensuring that my booking was well taken care of.

시에나를 빌렸지만 동급차인 오딧세이가 아닌 더 작은차인 프리드를 줬다

The promised model was not available, and we were given a smaller one. We prepaid but there was no reservation for the specific model. Poor service.

Pretty good

Does a discount car mean a dilapidated car? Does buying a discounted phone mean buying an old phone? What kind of reasoning is this? An old model is acceptable, but not one that's in terrible condition, with a weak engine and no rearview camera. What era is this car from? Can you really rent this to customers? I will never rent from you again to avoid any impact on my trip!

Excellent

Excellent

The car was sufficient with enough space for all 7 of us. It was an older model and the GPS was only in Japanese but it was not an issue for us as we had our cell phones and an international data plan. The agent was in touch with us through whatsapp and was very responsive whenever we had a question or any other concern. They met us with the car at Tokyo airport at the start of our trup and also picked up the car from our hotel in Kyoto, which was very convenient and amazing in terms of service. Overall, we had no issues with the rental company or any of their agents. Despite the agent who met us for pickup and drop-off not speaking english, we got everything taken care of and all the documents squared away with no issue.

QEEQ provided us the best options for Car Rental in Japan. Price drop protector was not able to find a lower price so I cannot comment on that service. Had no issues whatsoever using QEEQ and its services. Would recommend to anyone looking to rent a car in Japan.

電話がかかってきておりかえしたらQEEQで借りたむねをつたえたが担当者がわからなかったことがあり不安だったが問題なかった

高いシーズンは安いが2回目をかりようとおもったがそこまで安くない

Renting a car for a self-driving tour in Japan, I ended up with a vehicle over 15 years old. The air conditioning only blew hot air when it was very hot and only started working after sunset. The transmission sometimes wouldn't shift to 4th or 5th gear and stayed at 60km/h, which made me worried about what to do if the car broke down.