ACE CAR RENTAL REVIEWS

Tried to sell insurance which was already included

I may a reservation on may for a july trip. I get to the air port at 10:00 pm ACE company stop working because they didn't have any more car to rent we waiter for more then 2 hrs. I called ACE and costumer service was very rude and stated that to stop calling they didn't have any more car to rent.

J’ai d abord été incapable de trouver le comptoir de retrait. Et personne ne m a répondu au téléphone. J’ai du essayer une dizaine de fois.Ensuite, une file d’attente d’au moins une heure m’a permis de le repérer, tandis que les comptoirs des autres loueurs étaient vides. J’ai donc renoncé à retirer mon véhicule et suis allé en retirer un autre chez un concurrent, sans réservation préalable. Auatnt dire que cette histoire m a couté une fortune, un grand merci. Je joins une photo de la file d attente. Et de la fluidité chez les autres loueurs !!

I don’t recommend this supplier, i waiting in line morethan 60 mims. And process to drop off is terible. I dropped the car on time. But they still charged me more 2 days with I didn’t drop the car on time. Luckily that i fly to another place on drop off date. So i can show them how can I rent their car on another 2 days.

Easy Rentalcars is very awesome. They help me to contact the issue with supplier with warming and welcome. So luckily, that i rent a car from this company. I’d like to recommend everyone to rent car from EasyRentCars. Service so excellent and awesome

The car was fine but had difficulty getting the defroster to work properly. Had to leave the window down to see out the window. Additionally, could not get the front windshield to totally clear making the driving difficult.

Very easy procedures. The car was above my expectations

Great range of cars at great prices

everything went smoothly

no problems

It had been a pretty good experience and the hand-in moment.

Very helpful staff and good car

Be clearer about deposit

Knowledgeable and helpful counter staff.

Booking platform works.

Hacen lo posible para venderte seguros adicionales, te meten miedo sobre costos adicionales.

Me gusto la claridad q indican de no tomar seguros adicionales. Había rentado otro con una empresa horrible y termine pagando el doble

Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.

The drop off the car is not on all cities, just 2 , I went to Birmingham to drop off beside the same branch was in Manchester.also,

車の受け取り返却ともにスムーズでした。 車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので１００usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、

安く車を借りられて満足しています。

Polite staff, smooth communication, easy extension

Professional & competent counter staff. Good technical support.

Effective intercontinental service.

I had trouble finding which provider was renting this car as the hirer is a subsiduary of GOLD car but it was not obvious. The woman on the desk was very agressive and tried to sell me more insurance although I explained to her that I had already bought this through the online purchase. She kept saying the car was not insured. The car provided was full of dents and scratches and although I took loads of photos I am waiting to hear if they now try and bill me for some of these!

The booking platform and process was very easy and good. The information and warning re the additional selling of insurance was useful and put my mind at rest. The experience at the rental company pick up was not good however and not condusive to a complementary business partnership!

Overall experience was very good

Booking process was easy and straightforward

Professional & competent counter staff. Helpful technical department.

Efficient service.

Friendly staff, car was exactly what was ordered with no problems.

Used EasyRentCars.com multiple times and can not be happier. 10/10