AVIS CAR RENTAL REVIEWS IN AUSTRALIA

Very satisfied, detailed introduction, friendly attitude

The rental company charged extra for returning the car to a different location and handled subsequent accidents inefficiently. The cars were old and seemed to have altered mileage. The car's power was noticeably weak.

Satisfied

Everything was fine except I forgot my phone holder in the car when I returned it, and it was gone when I went back to look for it.

Very satisfied

The location is easy to find, the service is great, and the staff process quickly. The wait time for the car was about 20 minutes. The car had 55,000 kilometers on it, the exterior wasn't very new, but everything worked fine.

Very satisfied

The car provided was very old and had an unpleasant smell.

Very satisfied.

I reserved a Kia Carnival, but initially didn't buy full insurance. The short blonde woman who assisted me had a bad attitude throughout the process. They gave me a huge Staria, which I later found to be too large, so I decided to purchase full insurance. The vehicle is very large and consumes a lot of fuel, but that's not the main issue. Being a front-wheel drive and not a 4WD, it's very heavy, and struggled to go uphill on gravel roads in Australia. It was very dangerous and slid back several times. On three occasions it got stuck, and we spent a lot of time pushing it out. Overall, the experience was not very good.

Convenient and efficient.

There were not many people in line at the airport, but processing each person took about ten minutes.

Satisfied

Average service attitude.

Efficient, convenient and the car was in excellent condition.

Average

The whole process was very simple. Just show your name, pay the deposit, and you can pick up the car.

No mandatory purchase of Avis insurance.

Not bad, very fast.

Picked up the car over the weekend, the terminal counter was closed, so I had to complete the procedures in the parking lot. It wasn't hard to find by following the instructions on the counter.