“QEEQ and AVIS made our rental easy, cost-competitive and pleasant.”
About AVIS:9.0/10
A very well presented and maintained AVIS vehicle. Easy to book using QEEQ. Excellent and helpful AVIS staff at Darwin Airport. We extended our rental at the same daily rate without problem.
“Better communication needed . Why wasn't I charged the price I was quoted??”
About AVIS:7.0/10
Firstly it was very hard to get in touch with the Avis staff at Kununurra. The 2 phone numbers when I tried to call prior to the trip had messages on them stating that the phone message box was full. This also happened when I arrived at 11am to pick up the car (.When I returned the car the message bank still hadn't been dealt with and there were other frustrated people).Finally I talked to the cafe worker who knew the Avis rep and he called her. She said she was on her way and would be 5 mins.By this time it was 11.30.She was pleasant and apologised but I expect more professional service.
“Everything was good. The only problem was the car.”
About AVIS:9.0/10
Had to wait for car as did 2 other couples, cars not ready, no big problem.
Car was supposed to be Suzuki Swift, but supplied with MG3, A terrible car nearly sent us deaf, the noise was horrific. If it is used to go to the shops, OK, but on the open road at anything over 80Kph, the road noise was absolutely deafening. By the way a near new car, had limited K,s on it
The Avis Nerang team are sensational folks extremely caring and compassionate. I stupidly declined excess reduction insurance and this cost me a lot of money now.
You should tell me about change location to collect the car because I went to international airport but there closed and I have called the number and going to domestic airport.
The lady at Avis Ballina was very rude when we were checking for car because we booked through a third party. She snatched slammed the paper in the desk asked me questions I told her to read the paper.
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