DOLLAR CAR RENTAL REVIEWS IN NEW ZEALAND

It was raining for most of the time in Queenstown and couldn’t help but notice that the wiper blades may need to be changed soon as it somehow makes a bit of a smudge on some parts already but nonetheless had a great experience and will be renting again with you guys.

Perfect!

Simple and fast

I was very disappointed that the dollar counter staff tried selling me insurance again even after I explained that I had purchased this through easy rent cars. He told me a number of times that I wasn’t actually insured when in fact I was, just not through them. I think that the insurance process is misleading for customers, and most people would just listen to what the staff member was selling and take it. Resulting in a double up of insurance. Not impressed about that process and glad I understand it now for future.

Had to wait for 60 min to get the car , nobody answered the call and nobody came for the airport pick up , i had to find the location and walk there.

They didn't inform us that we had to park in a designated lot when returning the car. No vehicle inspection was done upon return. Two days after returning home, we received a huge fine because they couldn't find the car! It was clearly their mistake, but they made the customer pay for it!

No

Got lost when picking the car up and went to the wrong carpark

I followed the instruction about pick up. I sent text and sent a message by live chat when I arrived the airport but never had reply until I phoned the company. It took more than half an hour to come and pick me up. I've lost the time!!

good

It was all good

Car wasn’t clean when we received it and also made a noise when we applied the brake. Other than that it was a modern vehicle and well priced compared to other Queenstown options.

Friendly service, simple procedures, overall good vehicle condition.

Number to dial to contact Dollar can be a bit confusing. Maybe I'm just not that savvy with dialing international numbers. The number that finally worked was 027 808 6503. This didn't work. +64 27 808 6503.

Very satisfied with service attitude and waiting time. After returning the car, I realized I had left a piece of luggage in the car. The staff drove back to the airport to return it.

Car was exactly as ordrred Helpfull and friendly staff particularly at drop off Sat Nav could not find drop off address

It was slow to get the car as the pick up was busy

At dollar great service to drop off. Even took us back to motel.

Yes. Larger car than expected and 4WD

Very good value.

The car was old and back up camera was not working.

Excellent..