BUDGET CAR RENTAL REVIEWS IN UNITED KINGDOM

Great service

Staff at Budger were superb. Friendly and efficient and every understanding even though I was 2 hours late to collect me car.

As always QEEQ worked brilliantly. No complaints

Very friendly and helpful

Issues with original drop off location. Booked to drop off at T5 LHR but when booked, it said T3-4. I spoke to a few people at easy rent cars and kept blaming system issues and not that quick at helping me

No one answered neither on the phones nor in the mail when I had to extend the reservation.

The car I booked was not available, even though there were NO OTHER CUSTOMERS because of the coronavirus. And most other suitable cars were NOT AVAILABLE. Finally we were given a Ford Focus which was covered in scratches and damage. This was not a problem for me but led to some misunderstanding when I returned the car.

The rental company was great, no unnecessary upselling. They adjusted their speaking speed to match my English level.

They told me they would have my £200+ deposit back in my account in 1 week, it has now been over 2 weeks and it still hasn't shown up!! NOT HAPPY!!! Please can you chase for me and find out what is going on!

Quickly and efficiently dealt with both when collecting the car and when returning it.

As always offered a very good price.

Nice upgrade. Brand new car.

Great service, no hidden charges. The car provided was very new, a new model Peugeot 3008. It was a perfect trip.

Expected Ford Focus, was offered something far smaller. Ended up paying double what we thought we were paying to get larger car which appeared to be old and pulling to one side. During our trip warning light came on regarding tyre pressure. Checked one of the front tyres was bald in patches and there was no spare tyre or repair kit. Headed back to hotel and did not use car for the rest of the day. Had to rely on relatives to ferry us to New Year Function. AA guy came next day & said was technically legal but he offered to follow us to Glasgow Airport for replacement. At least this one was a much nicer car but half way through the last week a warning light came on again about tyre pressure. Checked and all tyres seemed to be ok. Not a happy experience.

Allocated the same car to myself and someone else .. as I approached car he was driving off ! so that was annoying and had to walk back with luggage to the desk office

No issues ... straightforward as always

Rep was very helpful and accommodating

Booking was easy and pleased with the price - however, at collection, the info Budget had was that Easycar had only booked and paid for a Fiesta (or similar), despite me booking a Focus - significant price difference. Budget man was very helpful and have it's what we needed.

I was told to bring car back with a full tank but it was only 3/4 when i received car.

Insurance package for 0 excess quite expensive and come with additional fee. My booking price is 123 GBP. Insurance is 37 GBP as Budget officer told me. At the end, final price is 173 GBP. Additional fee 13 GBP was added up such as License fee and Location surcharge. I think those fee should include in booking price.

The lady at the counter in Birmingham Airport wasn't friendly at all, tried to upsell but I had to deny. so she even got more upset. however, I am used to in it as I rent 200 days of a year from different location in the UK and Ireland. hence I am very much aware of their cons and pros.

they are pretty friendly and helpful. only problem is that I still haven't received my Deposit back yet, after 3 days I have inquired about it, they said it could take 30 to 60 days! seems like they are investing my money elsewhere to cash in some more revenue! its a disaster. if that really takes that long Easyrentcars would be out of option on my next rental.

Brilliant service, always clean and new cars

Qeeq are consistently the best value around and are very easy to deal with

Professional and very friendly staff. Explained everything clearly and fast.

Easy booking process.

The budget staff were very friendly and helpful. The car was clean and performed as expected.

The platform was easy to use, and a good interface between myself and the rental company.

Friendly and easy!

Always cheap and easy!