BUDGET CAR RENTAL REVIEWS IN FRANCE

i got mixed up in the dates and gave the car back with a delay of a day (1 additional day on a 12 day rental). They charged me 300% of the price planned. I called and asked them to give me a break - they logged a request in the computer ... and i never heard back from them. i would have done better to book a luxury car and a longer holiday.

Refund of the deposit takes too long!

Wait time was way too long. Only a queue of c. 6 people but so slow in processing. Paid extra for a Volvo but was given a Fiat with no alternative.

Very good, the documentation was clear, and there were no additional charges during the trip. Except for a parking ticket, everything was fine.

Pick up informative and easy going. Staff very friendly. Drop off straight forward.

The processing speed was rather slow, but the car condition was quite new. However, almost all of them are Peugeot vehicles.

When renting cars from other places, they always give confirmation receipts. Here, there's none. Is it to force us into buying additional insurance? I clearly stated when picking up the car that I didn't need extra insurance, but still got charged for it after returning the car!

Very long time to pickup the car. The first car they gave me had a problem with the touch screen so I changed it immediately but the second one they gave me was not automatic so I had to change again and in the end they gave me a big Renault Scenic which was really not the model I was expecting, really too big for the need I had, not convenient on small road and small parking etc. The process took more than 1 hour

No V90 model available

Pretty good

Very satisfied

ok

ok

Overall my experience was good, however when I returned the car, it was not checked by the staff and after I left the airport I received a phone call from the Budget staff telling me that I had damaged the car. They wanted to keep my deposit and I had to argue to get them to accept that I had not damaged the car. This was the most stressful part of the experience, especially as I could not check whether they had debited my account or not until I came back to the UK. Fortunately, they had not.

La voiture elle avait des impacts un peu partout ,à l’accueil ils m’ont dit que c’est très propre ,c’est pour ça j’ai pris plein de photos des impacts avant mon départ

Good service

I booked a mini car as I have a small parking space at my apartment. The smallest they could give me was a Peugeot 308, which was far bigger than I needed and which was difficult to park.

Fine

There are scratches on the car, noticed them immediately and took photos.

I was forced to buy additional insurance without my knowledge, and over 200 euros were charged to my credit card without reason. Awful service! I didn't even get the Volvo I booked.

Great team great support

Easy and fast, keep on eye on price not always the cheapest!

Counter staff were delightful and very efficient. Will definitely use Budget again!

Great booking platform, will be our go to platform from now on!