Trop d’attente pour récupérer la voiture. La voiture n’avait pas la clim et la soufflerie marchait mal.
Le prix de l’assurance proposée (20€ par jour) est beaucoup trop élevé.
Personnel très poli et accueillant.
Voiture propre et très bon état.
“Un véhicule en parfait état et sans trop de démarches administratives!que demander de mieux!”
About Hertz:9.7/10
Entièrement satisfaite de l'accueil et du contact chez Hertz et donc je reprends à 2 mains la location chez eux lors de mes prochaines vacances!
About QEEQ:8.0/10
J'ai eu peur car je n'avais pas de traces de ma réservation alors que le paiement avait eu lieu, mais ils m'ont retrouvé cela très vite sur le forum et je les en remercie!
It was an excellent car but on pick up, there were scratches on all panels that were not picked up or marked on the collection sheet and the fuel was only 7/8s full so we wasted about 30-45 minutes going through to the garage to wait for our turn to be served to have all the scratches and marks indicated and then the fuel topped up
“Great car, long wait for pickup and disappointing customer service.”
About Hertz:6.3/10
Over 1.5 hour wait to pick up the loan car. Huge queues.
Unexplained €60 fee on drop off. No explanation just "thank you all done" and handed a receipt. Did not notice the charge until I later checked.
“My 1st car rental experience, very satisfied, good experience, encourage me to book for next trip.”
About Hertz:9.7/10
The car I have reserved was not available at the time of pick up. The staff was very helpful to check other alternative options for me. Finally, a car on the same range has been arranged. It took some times to settle the whole rental process. I greatly appreciate the excellent service provided and would be great if the car could be clean up before rental.
About QEEQ:9.0/10
Easy to use. At the beginning, I reserved another type of vehicle. I have amended my booking at the last-minute. I did get a full refund for my previous booking and made a new booking smoothly.
personnel hyper sympathique souriant.
Voiture état irréprochable.
Location à un super prix.
GPS n était sans doute pas à jour et ne tenait pas compte des sens uniques...
Je lourais à nouveau chez Hertz et passerai par le site Rentcars
About QEEQ:10.0/10
Parfait je repasserai par ce site une prochaine location
Super prix
First time renting a car, the staff at the counter were very patient in explaining the details. The car was in excellent condition, very clean both inside and outside. The engine runs smoothly.
“Déçu par le fonctionnement du véhicule. Personnel hertz pas attentif”
About Hertz:7.3/10
La climatisation du véhicule ne fonctionnait pas alors que nous étions en été avec des températures élevées. Le véhicule n'était pas équipé d'antenne radio et j'ai payé au final 100 euros de plus par rapport au prix indiqué à la réservation alors que je n'ai pris aucune option.
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