They did not provide timely feedback during the process! There was information asymmetry, and they did not follow up on the matter completely! They only called twice to inquire about the situation during the process!
Exit were amazing, the car was much better than expected. Perfect condition.
About QEEQ:8.0/10
Everything was great except the pickup location had moved into the terminal but the instructions still said shuttle bus. It was a nice surprise but ideally we would have been notified.
Everything was fine. You can pick up the car at Auckland's domestic terminal and return it at the international terminal, which is very convenient. The $400 deposit was returned the next day.
Staff were ultra friendly. Total conversationalist and made pick up and drop off easy.
About QEEQ:10.0/10
It’s good. A bit confusing with the layout and US dollar considering I live in NZ but getting easier to understand as it’s my second time booking with QEEQ.
It could have been easier and more convenient to hire a car! I only wished it was easier to communicate with one party regarding my Iate pick up due to a flight delay. Aside from that, it was a breeze. Thank you
Hi team,
We have booked the car for 2 days, before we confirmed the booking it was mentioned that we are guaranteed a Toyota Rav4. It was never mentioned OR A SIMILAR VEHICLE, however we were not given the car model guaranteed to us. Please find attached screenshots for booking.
Regards,
Margie Garcia and Karam Paul
About QEEQ:10.0/10
Hi team,
We have booked the car for 2 days, before we confirmed the booking it was mentioned that we are guaranteed a Toyota Rav4. It was never mentioned OR A SIMILAR VEHICLE, however we were not given the car model guaranteed to us. Please find attached screenshots for booking.
Regards,
Margie Garcia and Karam Paul
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