CENTAURO CAR RENTAL REVIEWS IN ITALY

Best car hire service I have ever used. Very fast check in, great shuttle back and forth from airport, excellent vehicle. Do not be put off by the fact it is not in the airport!!

The pickup location was a nightmare to find with the directions on the confirmation. Had to call to find directions to bus. Staff at Centauro desk were rude and too worried about saying goodbye to work mates to focus on customer service. The lady at drop off was nice and helpful.

Very easy to deal with.

Very easy to deal with.

The process of pick up was convenient and quick. The personal was friendly and nice. Office was far from airport (about 10-15 min) than we expected. Was shuttle, but we spent many time to find it because there was any pointer. The shuttle driver was very nice to. Deposit for petrol was refunded within 1 day.

The booking platform was good and convenient. We save 80 ero due to price drop option. I didn't like that it was not impossible to cancel extra insurance without canceling all the reservation.

The staff were very good but we had to wait quite a while for the shuttle bus from the airporr

Yes

Will happily use again

The pick-up place is at a driving distance from the airport terminal, and Centauro provide shuttle buses to/from the terminal. On the time of pick there was an accident on the road, and we waited over an hour for the shuttle. Centauro staff was very unhelpful over the phone and refused to answer questions. When the shuttle finally arrived they offered no assistance or compensation for the lost time (also due to long lines at pick up). Also, upon drop-off the representative asked us if we took a picture of the fuel level, although we were not asked to do so upon pick-up. On the other hand, they did give us free upgrade of the car.

good

not so sure- payment questionable

Great staff and helpful.

Easy.....

The car aas not quite as big and not nearly as powerful as expected. It was however very economical, clean and new and drive very smoothly. The cruise control was fantastic! Staff were extremely helpful and friendly, dealing with many customers who were hot and had had delays. Lots of respect and praise for them!

Very easy to book! Great value which didnt need dropping.

vehicle was very dirty. we booked a 308 estate and was told we had only ordered a small car and that a 308 estate was not available. we had to pay £45 extra for a car of the size we had expected. we expect a refund of this amount

I booked a compact station wagon through easy rent. easy rent booked me a compact car and not a station wagon. I called to complain and email and have not heard back! Terrible service. Had to pay more money for the car I had originally booked.

Arrived 30 min before the Centauro station is closing. and it was closed. no one have answered the phone during my calls. i needed to arrange a pickup from the local station to Centauro. no one have picked up the phone. as result, i didn't picked up the car and lost my voucher money. in addition i needed to rent from another agency on the spot and paid 230 Euros!!

The counter staff was not helpful and nice. And try to sell Centauro assurance. And still have problems with the caution mans days after i came back

Very nice car - great price/value. Pick-up failed due to inconsistency in mail received at the booking.

Hotline phone number only available in Singapore and Malaysia (+60 & 65). Not a free-call number, why expensive to use.

Acho que devia estar claro que no aeroporto de Milão se tem de ligar para a Centauro para pedir o transfer para o local de recolha do carro

Outstanding!

Excellent condition and no hassle car rental. Only recommendation would be to make it clearer that it is the yellow Centauro shuttle bus and not the general one to the main car hire.

I booked an automatic, but they initially gave me a manual. Might have been a mistake, but running back and forth in the parking lot late at night was not a good experience.

Terrible check in process in a very hot warehouse a few km outside the airport. Car was in good condition and very clean, no issues. Difficult to find the shuttle bus pick up location

Great service