JUCY CAR RENTAL REVIEWS IN AUSTRALIA

All the staff at JUCY were friendly & helpful, the car was clean & ready for me to collect.

Easyrentcars were easy to deal with & the cheapest option after comparing sites.

We rented two cars at the exact same price and with the same description. One car was significantly better than the other. Around 5 years newer. Generally the price was low, so can't complain too much

It was easy, but the picture was misleading. Showing what looks like a new model when the car we get is probably close to 10 years old. Had a CD player.

Great service. A bit far from the airport, but they provide shuttle service.

Initially hard to get hold of when I arrived at the airport however was told to catch a taxi and would be reimbursed. Was reimbursed on arrival however I have checked on my return and it has not come through I will chase this up.

Like: We needed a city runabout and it filled the bill very nicely.
Dislike: Every thing worked fine for us.

The Only issue was pick- up from the Airport. I called to say we had arrived and waited 30min, called Jucy back to find out the driver had gone to lunch and we had to get a cab.. that was the only bad thing to happen, the customer service was great and the car was clean and full of petrol.

Very easy to use. will 100% use again.

Yes!

I went to Gold Coast at night time and pick up after hours. They gave me a automatic car but Gear box and Transmisson is different I never drive same thing like this before then I have to paid for taxi go to motel. So I come back on next day for request change another automatic car and she approved for me get another one. I was lucky at this time very busy but still left only 1 car available for me changed. But I’m not really happy about my costs going higher up because of fee taxi 2 times.

The car was quite old but anyway the price is cheap. What you pay is what you get. Upon arrival, I tried to call the hotline several times for airport pick-up but no luck, I had to take uber to go to the location and pay $34, it was quite disappointing at the beginning but after raising the concern with the staff, they arranged reimbursement for the same so all good in the end. The staff are professional and accommodating.

This company has no signs at the airport. At Melbourne T2 airport, I had to call them to send someone to pick us up, waited for more than half an hour. When I called again to urge them, they informed us to go to T3. We dragged our luggage there only to find the car heading to T2. We ran back to T2 with our bags, and it took over an hour to finally reach their office. It was almost 4 PM by then; the place was deserted with only an old lady working there. From the moment we entered, she was on the phone. We waited a long time without anyone assisting us. Eventually, she got off the phone and started serving us while still on another call, taking 40 minutes to get the car. The experience was terrible, and we ended up with a rundown Corolla that had already driven 220,000 kilometers and had a strong odor! The car was covered in scratches, and it even leaked through the sun visor when it rained in Adelaide.

wasreqlly good process. the only negative was the car was the oldest/ highest mileagecar I have ever driven. 170000 km. but it went fine so no problems.

Definitely a budget operation. All the cars I had the opportunity to hire had plenty of knocks to them. If you are used to premium car hire operators with new, good condition vehicles Jucy may not be the best choice for you.

Like: Fast friendly service from staff
Dislike: It's not close to the airport

Great service, car was ready including child seats by the time payments where completed! Friendly staff. Child seats rather expensive, 2 seats cost as much as the car itself...

Excellent valve Great staff

There was some confusion if I was covered with insurance or not, and my card had a $3000 reservation for a week. But aok in the end.

Nopes. Old car for 4 days with unusual sounds at times made me feel scared.

Great.