Average. There is a mileage limit. You'll be charged if you exceed it. Pay attention to this detail. I didn't notice the mileage limit and exceeded it by 800 euros.
Some staff lack a strong sense of service and do not consider the customer's feelings. The reserved car model was unavailable at pickup, and the staff seemed indifferent, which was frustrating. However, the service was much better when returning the car after 4 days. It seems there's quite a difference between individuals.
Some staff have poor service awareness and do not take customer feelings into account. The reserved car model was not available at pickup, and the staff seemed indifferent, which was frustrating. However, when I returned the car four days later, the staff was very cooperative. The difference between people is significant.
I booked a Mercedes but got a domestic MG instead. High fuel consumption and small tank. The interior was not cleaned and there were cigarette butts! Terrible experience.
I couldn't reach the car rental company by phone. When I picked up the car at night, I didn't notice there were scratches on the body. When I returned the car, they said they would charge me for it. Also, the car I rented was different from the one I picked up. I felt cheated. Next time, I will make sure to clarify every term before renting.
Satisfied. I lost my phone holder in the car. Please inform the rental company that I will visit the airport return location tomorrow morning to retrieve it.
Terrible experience. I paid a deposit of $342.21, but after returning the car, I only got back $78. They deducted $246.2, even though I returned the car with a full tank of gas.
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