NEW ZEALAND CAR RENTAL REVIEWS

Very satisfied. I bought full insurance, and there was hardly any inspection during the return.

Very satisfied, the car was in great condition.

The process was very slow and the waiting time was long. We booked a Mazda 5, but they gave us an MG instead, which was extremely difficult to drive! I've never driven such a hard-to-handle car before. There was no response when pressing the accelerator the first time, and the second time it just shot forward. Luckily, the roads in Auckland are wide and easy to drive on. If we had to drive on mountain roads in Queenstown, it would be terrifying. Next time, I will insist on not changing the car.

The car pickup was very smooth.

Very good

Excellent

Okay

The car was great, very satisfied

Nothing satisfactory at all. Moreover, suspected fraud with repair bills and random charges. A minor scratch reportedly costs 4900 NZD, suspiciously just below the 5000 NZD deductible, as if they are using scratches as a pretext for major car overhauls.

Satisfactory

Very satisfied

Thank you very much for your cooperation.

Excellent service

Extremely satisfied!

Very satisfied

The whole experience was easy & the staff very pleasant

All good

Excellent service, got a free vehicle upgrade.

Very satisfied

Overall satisfaction is 7 out of 10. The car handover service was very good, but they temporarily switched the Hyundai SUV to an MG, which was hard to drive and significantly downgraded the self-driving experience. Therefore, I can only give a mediocre overall rating.

Very satisfied