Pretty good. Bought full insurance at the store, which gives peace of mind. Originally rented a Peugeot 208, but actually received a BMW 4 Series. The driving experience was great.
“Painfully frustrating at times, some contact other than ‘please review’ us would be helpful.”
About Liigu Mobility:6.0/10
The blue tooth was a nightmare. Glad it wasn’t raining.
Tried to contact Liigu about this, no reply.
No contact now and dropped car off 3 days ago. Should have received all ok message.
Not aware you held my deposit for 2 months, not clear on booking
Due to having multiple drivers, we were informed about the young driver fee and additional charges only when returning the car. This doubled the cost and exceeded our budget.
The guy in Saint-Malo was very nice. However, the drop-off location in Rennes was not at the rental office, and there was nowhere to find the address. When I called the office, they said they would send me an email, but I never received anything and had to ask Zuzuche. Customer service said they didn’t know either, but eventually, Zuzuche emailed me the address without telling me where to put the keys. I almost missed my train.
This is my first time renting a car abroad. I didn't purchase insurance on the Zuzuche App, but when I arrived at the shop, the staff told us that without insurance, we would have to pay for any personal incidents. So, we ended up buying a rather expensive insurance from them.
We had a problem at pick-up as the location was closed so the shuttle from the airport was not available (they were not expecting us) and an employee returned to the location especially to open up for us.
QEEQ provides excellent service. Europcar, which is associated with QEEQ, is also a major car rental company in Europe. However, their store service is not as attentive as domestic companies. Overall, I am quite satisfied.
Easy to communicate with, but be aware that they may switch to a different car in the same group without prior notice; you'll only find out when you pick up the car. Remember to keep the receipt from your last fuel purchase and give it to the staff for verification.
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Carey Huxley
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