Nice clean, well maintained car, very easy pick up. The out of hours service was a bit confusing, but everything else was excellent. The pick up location is right next to the Sunshine Coast highway entrance, which made life very easy for us.
“Frightened by the level at which the return car was checked, even under the front of the car”
About BARGAIN:6.3/10
Waited 25 minutes for pick-up and not told the truth when questioned.
Car was less quality than what I expected, made in March 2018, old model car, extremely standard in every case as far as driver comforts.
We expected a Toyota Corolla but got a very basic Hyundai Accent, no cruise control and very poor acceleration, the car we received had a lot of superficial damage and there was a hint smell of smoke in the vehicle.
Overall I thought it was good and I would use them again, mainly based on price.
Pros- Convenient shuttle service, fast pick up process and great staff!
Cons- Drop off instructions were a little confusing to say the least, car seemed to have missed a service and I thought I was getting a Toyota Carolla and got a Kia Rio. Nothing against Kia’s, I like them but the vehicles class, size, ride comfort aren’t comparable at all and knew was doing a lot of driving so that was kinda disappointing.
But overall I’d still recommend
Tried to hard sell on more insurance car coverage, no options at all for paid upgrades, and location from airport quite far. But apart from that it’s good value for 15 days!
Customer desk is very helpful in directing us where to wait as w were not familiar with the pick up system in Melbourne. Waiting period is also good - not too long of a wait.
Car is in clean and good conditions.
Returning outside business hour is also smooth- we did not want long for the shuttle to take us back to the airport.
Bargain Car Rentals were excellent. The staff were helpful and efficient. The pick up/drop off to and from the airport was smooth and prompt. The price was competitive and I have no hesitation in recommending this company. I will hire a car again from them.
About QEEQ:10.0/10
Using Easyrentcars was easy and efficient. Definitely no problems with using this company.
“all good, prefer on airport but this off airport worked extremely well”
About BARGAIN:9.7/10
Insurance too expensive at $17 per day, went online and $6.50 per day for $4000. X/C $300, if I had an accident would have to fight insurance company whether yours or mine online so may as well save some policy $$.
The car was excellent- almost brand new. The staff were very helpful. Slight problem at drop off as the GPS/Google Maps could not locate the turn off to the rental office as it was under an overpass. Problem solved by Easy Rent staff who were very helpful on the phone
About QEEQ:10.0/10
Excellent service. Easy to book. We had a problem finding the rental office for the drop off and the customer service staff member on the phone was excellent. She took the time to help guide us to the office.
Did not know how much EasyRentCars cover for their daily excess coverage, tried to further sell their coverage plans even though EasyRentCars' coverage clearly covers their excess in excess.
“Very good experience and will deal with again. Loved Tasmania and will go back again.”
About BARGAIN:8.7/10
I think they need to check petrol levels before hand over as short on a full tank as we left level dropped 1 bar. After we filled up it worked out about 50km. We made sure the next customer had a full tank.
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