BARGAIN CAR RENTAL REVIEWS IN AUSTRALIA

Waited a very long time to get picked up at the airport. Caled an waited on hold for over 10 mins then requested a call back and never got one

Bargain staff were friendly and efficient. We will definitely use them again.

Great and easy way to book a car for a fabulous price

Your counter staff at Gold Coast are awesome!

Will use again definitely

The car we ordered was not the vehicle we ordered. We had our tall son with us who needed head and leg room in the back of the vehicle. We also ordered a vehicle that was not too low to get in and out of. We were disappointed with the car supplied.

We arrived close to midnight and spend sometimes waiting for bargain pick up shuttle to pick us up from the airport.

Price drop protector is fantastic!

Price Drop protector was disappointing @$5.00 just a day prior to pick up .

Counter staff were excellent. Pick-up took a long time due to long queue at the counter - not much business being done at the other car rental desks!

Booking platform was thorough and so well planned. the follow-up of a cheaper price was automatic and most welcomed.

Excellent service

Excellent service

I had never heard of bargain before. I was price motivated and they were cheapest. Pick up was very easy, though the counter was quite busy and the car wasn't quite ready. They asked if I wanted insurance, I said I had travel insurance that included rental car excess coverage, they were fine with that. The car was clean and in very good condition,. They had marked all previous dents or scratches on a report for me. I bought the car back undamaged, and did a key drop return, my deposit was refunded in about 1 or 2 business days. I got a great price, andgreat service. I could have paid much more at another company, but why do that?

My bank charged me an overseas transaction fees, even when I'm in Australia, booking an Australian car, because the app is based in another country

I waited for a long time to get the car because at first the agent allotted a car to me that was not cleared / no key available. Then she could not reverse the process and had to wait for a supervisor which had a difficult time also to switch to new car that was actually available and cleaned on the outside but pretty dirty on inside. No compensation for long wait was offered nor an upgrade . ☹️

I rented a car in Brisbane a few days before and that service as well as the car received were outstanding.

No Chinese-speaking service or WeChat contact, which is a significant barrier for Chinese people who are not good at English. The car was in good condition. Picking up and dropping off the car at the store was also convenient. After exiting the airport, just cross the road to the waiting area for the shuttle to the store. It's a Toyota van with the rental company's logo.

Very good . If they have pick up point in terminal would be excellent!

The car was a bit small and we had to push down the seat to fit our two big luggage but other than that a smooth experience

Great car. Easy pick up and dropoff

Very Easy process

Do not recommend as we booked and paid for our car for after hour pick up and we ended up having no car, no one to call and the lovely shuttle bus driver who was also incharge of the hotline after hours us to get an Uber home and come back the next day. He was also unable to reach bargain car rental. Vehicle condition is bad, with dents and scratches everywhere and dirty interior, check in staff was rude and refuse to solve any problems, email communications and instructions were not clear on timing which caused a lot of inconvenience and money at the end

Great platform and easy to use, rewarding for loyal return customers

The staff were excellent.

Very pleased with the discount offered.

Constant upselling of full insurance, fuel service, etc. Renting a baby seat on-site was 30% more expensive than the app estimate. No Chinese service. Instructions to take the shuttle bus to the rental point were unclear and difficult to find.

Hi. It's been almost two months after my rental and I haven't received my deposit of 500 AUD.

Staff were helpful and efficient.

Easy to follow

They were so nice and welcoming to Tasmania. Really nice gentleman at the service desk. Car was in very good condition.

Very easy.