THRIFTY CAR RENTAL REVIEWS IN AUSTRALIA

Could you notify me if there are any parking fees, tolls, or fines?

Average

Very good

The car model was downgraded, and I ended up with a Hyundai Reina.

Everything from booking the car to picking it up and returning it was perfect.

Highly satisfied

Extremely convenient, the experience was fantastic.

Extremely satisfied

Very good

This time, I picked up the car from the Hertz store at Perth Airport. The service is available until midnight, so you don't need to worry too much about the typical flight times. The pick-up process was much faster compared to the Hertz in Melbourne, possibly because I had rental information saved from a few days earlier at the Melbourne store. The service staff were very friendly. I had reserved a Nissan X-Trail, but when I arrived, they prepared a Toyota Highlander for me. I told the staff I preferred a mid-sized SUV and ideally the Kia Sportage I had driven earlier. The staff apologized and informed me they didn't have the Sportage available, but after calling a colleague, they managed to get a Subaru Forester for me within ten minutes. The car was almost new with only 12,000 km on it and no visible scratches. The staff asked if I had insurance, and I confirmed I had full coverage, so they didn't ask further. Overall, it was a great experience.

The service was good, and all charges were clearly explained. We ended up with a Toyota Kluger, a seven-seater hybrid which was fairly fuel-efficient. However, the car is quite large, so beginners might need some time to adjust.

Average

Very good, easy to find the roadside store, and the service is simple, convenient, and comfortable.

QEEQ's confirmation order provides detailed information in both Chinese and English. It even includes instructions in both languages on how to respond to sales pitches for insurance and how to handle traffic accidents. QEEQ is extraordinarily considerate.

Very satisfied

Rented a car in Melbourne's downtown, the location was relatively easy to find. The rental service staff were two older men who looked like musicians from some band, very friendly. They even discussed Chinese characters with me (mentioned during signing). They also helped me set up the phone connection to the car's central control and gave me some traffic tips.

Quite satisfied

Not bad.

Great value for money, excellent service. Easy pickup and drop-off.

Quite satisfactory.