The process felt like an assembly line; I waited twenty minutes to get the car, and it was still wet. Returning the car took one minute—they just checked the fuel and exterior, then drove it away for washing.
Due to a change in plans I needed to retun the car ealy to Cairns on Sunday 25th Feb meaning I am owed a refund for the unused days. I was told at the counter that an updated invoice would be genrated via email. That has not happended at this point. I would like to request a car hire refuen for the unsed days. I was due to return the car on Wed 28th Feb so am owed three days charges.
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