The service was okay. The store name wasn't mentioned in the order, making it hard to find. The store name is Budget. After knowing it, it was easy to locate.
The process felt like an assembly line; I waited twenty minutes to get the car, and it was still wet. Returning the car took one minute—they just checked the fuel and exterior, then drove it away for washing.
Due to a change in plans I needed to retun the car ealy to Cairns on Sunday 25th Feb meaning I am owed a refund for the unused days. I was told at the counter that an updated invoice would be genrated via email. That has not happended at this point. I would like to request a car hire refuen for the unsed days. I was due to return the car on Wed 28th Feb so am owed three days charges.
“Western Australia North Route: Perth-Jurien Bay-Geraldton-Pink Lake-Kalbarri”
About Budget:8.0/10
The waiting time in line was not long, but they only gave us the key when handing over the car, without any introduction or explanation about the vehicle. We had to figure it out ourselves later.
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