HERTZ CAR RENTAL REVIEWS IN AUSTRALIA

The car although clean and no dents HEAVILY smelt like someone was heavy smoking in it for a whole week. Sadly this was the only car available but I can't believe this is even considered renta-able. It was a disgusting smell throughout the whole booking but the car did the job I needed it for. Was a surprise though that insurance was a whopping $50 per day! The drop off keys box outside the building is alittle concerning that anyone can come and take the key. No security there.

Include option for additional cover. It was very expensive at the desk.

As It was the 1st time I rent a car with Hertz, I had to pay a $500 deposit that was returned to my account 2 days after I'd returned the car.

Was very easy to use.

smooth check-in, car in good condition

first time booked through QEEQ, no particular remark

All very good

Very easy booking

The car exceeded my expectations.

Hertz counter staff and drop off staff - 10 out of 10

The Hertz staff were extremely pleasant and helpful

I was very happy as a first time user

Waited a while after finally finding pick up point by accident and walking a fair fistsncr

Almost brand new car, very impressed, smooth rental process slightly slowed by small IT issues at pick up

Happy with the car it met our needs

Too wobbly steering wheel once you reach 100 KMPH Sudden jerky automatic gears Oil light was on constantly

Customer reception was a little dodgy. I was pressured to pay for an upgrade. The company didn't actually have the compact vehicle I had booked, but did not disclose this. I persevered with my booked smaller vehicle and the company rep had to admit that they could only supply a larger vehicle (for no extra cost). The vehicle also had some cosmetic damage that was not disclosed. I had to take my own photos to prove to Hertz that the vehicle had some damage that their own pre-rental inspection did not show.

Excellent service - will use it again!

The lady who helped me was extremely friendly, a complete joy to deal with

The platform is easy to navigate and the price was the best by far

The staff at Hertz is amazing. The customer service is professional and courteous. I will come back to hertz.

Very easy process. happy to continue to use Qeeq

Fast service, great customer service

Very satisfied

I oredered a Suziki Swift and got a Suburu Forester. I insured based on a Swift with no windscreen cover. Chip on Forester windscreen which has intelligent eyesight. I am yet to discover what/if this will cost.

Average

Exceeded expectations, Hertz were so accommodating and professional. Will definitely return.

Fantastic; I was concerned that the booking would not be recognised as it was through an agent, but it was seamless.

Hertz were super efficient and easy to deal with.

A great booking platform, thanks.

One staff member for a full flight arrival. Handle customers well under the circumstances.

All good but no mention on currency conversion so cost the same as other providers