All went very smoothly although very disappointed with the amount of time spent at collection desk, this was running at full capacity, just not enough employees to handle the volume of customers.
We had a great experience with Centauro. Dominico helped us at collection and drop off. He provided us with so much information and even gave us recommendations on restaurants where we were staying. Dominico was a pleasure to deal with and nothing was too much trouble. Would definitely recommend.
Centrino were terrible from start to finish.
No idea where to get shuttle bus. No signs.
Once we finally found the area waited for 30 minutes to be picked up.
At office we waited over an hour to get car. Staff were very very slow.
Never again will we
I hire a car with them
“Good booking experience, low average rental car agency experience”
About Centauro:7.7/10
We booked a Fiat 500 and received a Ford Fiesta which had a really high consumption of gasoline.
To pick up the car, we had to wait outside of the Airport, which we found after like 15 minutes. But after that we had to wait 50 minutes until the transfer shuttle arrived. The driver was so kind to let us put the luggage inside the bus;) No help needed, thank you!
With that in mind we ordered a mytaxi after our trip at the drop off location. Because we just saw the shuttle leave and did not wanted to wait anymore. We recommend using uber or mytaxi instead of the untrustworthy shuttle from Centauro. It cost us around 15 EUR.
Additionaly we got the car 3/4 fully loaded with gas. I insited to get it full to full as we booked it through the app but the lady at the desk did not want to move a finger. So we had to bring it back 3/4 full.
“I had to send my wife and infant baby to the hotel in a taxi which cost the same as the rental car”
About Centauro:6.8/10
Took FOUR HOURS too pick up the car.
1 hour line to catch the shuttle to the offsite location
3 hours line at the counter to pick up the car, due to extremely high demand and poor pre-check process
Hi there, the agent at the desk insisted on adding insurance to our car and bad-mouthed internet bookings. There was a language barrier (Greek) so we couldn’t decide whether it was necessary or not. The cost of our rental nearly doubled. Not Happy!
It took the shuttle 30 minutes to arrive and not 10 that the rental car rep informed me. Had to wait another 30 minutes before someone became available once at the office. One guy was answering the phones, another girl in front of the computer was not even looking at the people in the lobby and was chewing on a pen and talking on the phone making jokes. Once I got someone to help me, the representative said that I had to take their insurance and the insurance I already had purchased through Easyrentcars was not valid. I ended spending another 84 euro for it. Also she said if I did not take it, they would take a pre authorization of 750 euro. The only way to avoid that was to sign for their insurance. So they plain lied to me. Car gas as on 30% and not at full and the keys were thrown at me over the counter. I had to walk outside the parking lot by myself and find my car, and check for damage and figure out were is everything. By far the most unprofessional service I had. I did not have time to argue with them, since I was at a time crunch.
I waited 1 hour and 45 minutes for my car at Alicante airport. It’s a chaotic mess I will never book with this company again and will go out of my way to share what was a terrible experience. By far the worst service I have received anywhere in the world!
We had to get a taxi to the pick up location due to the number of people waiting at airport for the bus and then had to queue for 2.5 hours to pick up the car. It was terrible!
The checkout process was very slow. The lady at the counter was nice but they were really really slow. When we returned the car, it was like a ZOO. People were lined up for over an hour to wait for the transportation to take them to the airport. We just about missed our flight. Very poor organization of the shuttle to the airport.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
R.Brown
-
-
-
-
View more >-
-
-
-
View more >M.Wilson
-
-
-
-
View more >D.Kulinich
-
-
-
-
View more >C.Elliott
-
-
-
-
View more >J.Kovarik
-
-
-
-
View more >Debby Dierser
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >G.Summerton
-
-
-
-
View more >S.Melikoglou
-
-
-
-
View more >M.MALLET
-
-
-
-
View more >T.Doran
-
-
-
-
View more >JN
-
-
-
-
View more >P.Cummins
-
-
-
-
View more >-
-
-
-
View more >-
-
-
-
View more >D.Barber
-
-
-
-
View more >Hot Destinations For Centauro
Pay for Car Rentals with Crypto