Best to bite the bullet and go with a tier 1 rental company. By the time you travel to the depot and pay for insurance, you're better off hiring a car based at the airport.
Pick up at Brisbane airport was not available, had to go back to airport and queue for taxi. Cost was reimbursed which was OK. After leaving Jucy Depot discovered that vehicle was almost empty of fuel. Sent details and photo to Jucy, advised Cairns Depot on dropoff of situation. Still charged for fillup ($146), still awaiting refund!
Service there is exceptional. Very friendly staff, quick and easy booking and had the keys in my hand within 5 minutes.
About QEEQ:10.0/10
Everything was booked and organised - I didn't have to fill in any complicated forms or go through the long process of buying additional insurance. All was done and ready to go ; )
poor condition of the car and provide the different car show in picture(Hyudai Kona was show in picture )。Different level of the car
The car was old (Mitsubitsu ASX )and it use a lot of gas。Car power poor。although we are late to return car,but the staff do not remind us the closing time of the drop-off location ,we drive to there, was closed, the hotline is busy, finally we need drive to city drop-off location to return the car,Yes,I know it is my false, but if the staff remind us the closing time, we can save more time.
We had to organise our own movements from the airport to the Jucy pickup point as there was no room in the transfer vehicle?. Excuses were made but we spoke to another worker who suggested they are just lazy!. That, I believe.
“Affordable car rental with great customer service.”
About Jucy:9.0/10
I was pleasantly surprised how quickly we got picked up from the airport and how much quicker when dropping off. Their staff were friendly and very helpful. A great service all round.
About QEEQ:10.0/10
Excellent booking platform. Plenty of savings and love the Price Protector feature. Will definitely book again for my next trip.
The customer service from Faasala Siofele at Jucys was so helpful & so accommodating to my every need,it was excellent to have a staff member listen to what vehicle would suit me best for what I had planned for my stay in Sydney. Everything went smoothly will definitely recommend Jucy to friends & family
& hopefully they deal with Miss Faasala Siofele.
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