SPAIN CAR RENTAL REVIEWS

The service was excellent, very fast, and the car was very new.

Very satisfied

Quite satisfactory

It was okay.

Overall, it's okay.

Satisfied, the vehicle was very new, but the price was a bit high.

Very satisfied! The staff speaks excellent English, communication is smooth. They are proficient in car rental procedures and provide professional service!

Great service and excellent attitude

Very good, they do not cause unnecessary trouble. If you don't want to upgrade the car model or buy insurance from the store, just refuse.

Average

The service attitude was cold and impatient. When I mentioned that I didn't want to buy insurance, they tried to trick me into hidden charges and pushed me to buy their fuel service which cost over 70 euros. It's a rip-off.

It's okay. Because we only had one credit card, they swapped us to a Peugeot 5008 for the same price.

Good

1. Picking up the car went relatively smoothly. The staff weren't very enthusiastic but not rude either. It was okay overall. They didn't try to upsell insurance and I got the model I booked. 2. When returning the car, there was a scratch on the wheel rim (clearly an old damage). A local person returning the car with me confirmed it was an old scratch. But they claimed I caused it. I asked them for evidence and they showed me the check-out form, which indicated the car was in perfect condition when handed over. I then showed them photos I had taken beforehand, and they adjusted my bill. (Make sure to take photos and videos when renting a car). 3. I want to remind everyone again: take photos and videos when picking up the car. It could save you a lot of money. 4. Why only 1 star? Because if I hadn't provided the photos, they'd have blamed me for the scratch. This is dishonest, deceptive, and irresponsible towards customers.

Very satisfied

Satisfied

Be careful with this car rental company. Make sure to thoroughly check the car and get insurance. I was charged 400 euros for a small scratch on the wheel. Locals recommend Cicar as a more reliable option.

Satisfied

Pretty good. Drove for five days without any issues.

Very good