BARGAIN CAR RENTAL REVIEWS IN AUSTRALIA

Very friendly

There should be an express lane for those that have pre purchased / booked prior to collection of the vehicle. The instruction emailed regarding the collection of key wasn't how it was and therefore we found ourselves waiting for a while in the queue. The car wasn't easy to find in the car park. There should be a detailed description given by the staff eg make, colour etc. Car (Camry) seemed old and consumed a lot of petrol. Wasn't what I ordered but understand that sometimes you don't get what was requested.

Easy to understand and book, however, instructions regarding the collection of key wasn't the case. Excellent with reminders and also got some money back as indicated. Very happy with EasyRentCars. Will recommend to others and will book with it again. Overall, very good experience.

Horrible service, even if you send them an email, can't get any reply at all.

Easy but Please check your cooperative car rentals first before Recommend.

given an option to change to Kia Carnival which was more responsive and better though the luggages were a challenge（smaller than the Hyundai iMax I booked).

good range of selection of cars.

Didn't get a damage report or rental agreement as only 1 person looking after 10, 45 min wait. Car had no guts going up hills for tassie cond. Had lights on high beam didn't know, then when took of I light didn't work.

was easy renting though easyrentcars.com

Car condition was a bit sub standard, annoying and loud noises while driving (nothing mechanical or unsafe), flapping loose panel.

All good :)

The girl from the pickup counter forgot to tell us that there was a 24 hr drop of location and we had to wait for the pick up location to open at 8 am. We almost lose our flight because of this.

Problem getting collected at 2am. Phone kept going to office saying call back in office hrs. Selected accident option, and explained - woman sorted problem out within minutes. Then a quick pick up. Good car. Easy drop-off

Bit confusing as to who is who in this process; Trip v Bargain v EasyRent? Desk at Hobart not signed so followed map link sent to us in email and ended up in car park at rental kiosk no longer used by anybody. Apart from the confusion on pickup, the experience overall was really good; staff at airport were great and car was clean, economical and very well priced.

I booked a toyota corolla class but got a hyundai accent instead. It was just a basic car with no front and rear sensors and no other fancy features. Brakes were a bit worn out, and it showed when going downhill where hard braking will cause the brake paddle to shake. Otherwise, car was clean and a joy to drive, with minor cosmetic damages

Insurance policy listed on the website did not match

No problems whatsoever. Very friendly and reliable. Very easy to arrange everything.

Very helpful. Easy drop off facility, close to airport. Would use again

Excellent service would recommend and use again, no doubt!

The car given to us was not similar in size with the one we rented. We felt short-changed and disappointed. The Counter staff was rude and unprofessional. If they needed customers to bring along their home country IDs, they should inform the customers via email in advance. Few people will bring along their home IDs when they travel abroad! The cleanliness of the car can be improved further.

Will be good to have shorter waiting time during pick up at the counter.

Easy but the promotion code could not be used for some of the car rental companies. Good to have more promotion and discount.

The place for pick up should be more detailed in official website

Not located at the airport but a free shuttle is provided, so it’s ok. Just need to cater about 30mins additional to pick up and return

Easy site to use, getting me the best deal.

Quick service, answering al my concerns.

I’ll rent a car from you always

Very accommodating staff, great service!

Easy booking process, no hassle very convenient.

Upon arrival the bus driver was lovely and personable. When dropped off at the rental office, the lady standing at reception did not greet me, despite me saying hello to her, and she proceeded to ignore me while looking at both her mobile and the computer. After 5 mins another man began to assist me but interrupted this transaction with getting on a handheld radio to demand a third person attend the desk. This was the person who picked me up from the airport. He then completed the paperwork pertaining to my rental while answering the phone, the other staff members having disappeared at this point. In all, i didn't feel a valued customer, and although this is the cheapest car hire, is be reluctant to use them again......customer service is much more important than a few dollars to me. If the woman wasn't working, then she shouldn't be at the front desk. If she was working, she should acknowledge customers as they arrive, even if it is to say "I'll be with you in a minute".

Best value for money

Easy booking process