BUDGET CAR RENTAL REVIEWS IN AUSTRALIA

Great customer service. Easy pick up easy drop off.

Yes -the car definitely exceeded my expectations

Unfortunately 'price drop' didn't come into play .

everything went well no wait time and no issues with the car

no i didnt intervene

Customer service was excellent, process was easy and smooth and car was perfect for our needs.

Nice upgrade of car and no heavy sale of additions

Good price

Staff were friendly and helpful

Very helpful. Was disappointed that the additional insurance I took that “cleared” the excess was actually not direct with Budget and was something I would have been charged extra for if something had happened

Super quick and easy process

Very good

Great car, roomy with all our luggage and luxurious. Highlight though staff at Cairns and Proserpine who were superb, helpful, friendly and a credit.

Smooth work!

Great experience and Great vuale and Great location.

Great deal and services.

Went smoothly but there was a bit of a queue. Not unexpected for an airport location but perhaps could have done with more staff on duty.

Clean well maintained vehicle. Hire conditions restricted travel to paved roads only.

Staff is friendly and we managed to get a big car

Car consumed more fuel than I expected...

Very good system for vacation car hire.

Excellent car just what I needed Budget staff where very helpful

All excellent prices where just what I wanted for a long stay

Good

Good

Budget staff mixed up my identity with another. When I returned the car they told me, and spent more than 30mins to fixed it. The staff English accent. I heard flight number but she want to say “Phone Number”

Bookings and pick-up and drop-off were straight forward. The Budget vehicle was almost new and was a pleasure to drive.

QEEQ once again got me a good deal with a reputable car rental company.

I’m very disappointed about the woman that was attending at the counter (14/10/2022-23:00aprox Melbourne airport). When she knew that we are Colombians she started to talk about cocaine and the good quality of Colombian cocaine. For me and my brother, it is a terrible disrespect and it is even almost a racist and discriminatory comment, in her position as a client attendant, she has to be respectful of all people and cultures instead as she did following a bad stigma about a country to frame us as bad people. in Colombia, we are more the good people than the bad ones and drugs are not anymore the main thing in a country full of culture and good people. On the other hand, she had a bad attitude attending us, with a poor explanation about the process. for example, she charge me $100 but she wasn’t clear for what reason I had to pay that. (I suppose it is a bond that will be returned to my account) because when I did the booking I paid for everything. (At this time, I don’t know anything about this $100 and I would like to know when will be my money returned? ) It is a shame just an only one person with a very bad attitude destroys the whole experience and good name of a company. Forgetting the bad experience at the counter all was good and the car was great. That’s why we have a bittersweet taste about the experience renting a car in budget.

Good prices!

Problema inicial en aeropuerto por falta de máquina para hacer cargo con tarjeta de crédito sin numeración. Oficina de Budget en Hobart, excelente. Arreglo problemas satisfactoriamente.

Very satisfied