BUDGET CAR RENTAL REVIEWS IN AUSTRALIA

Booking process was smooth and a lot of options were available.

Very satisfied with qeeq.com services

Overall, the service was quite smooth!

Very satisfied with the service; the staff were very patient and explained everything well. Although the car was a bit old, it still performed quite well overall.

The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.

Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user

The car provided was smaller and older than the one booked.

The services at the counter was quick and good customer service

Great deals

予約よりにいいクルマでした。 しかし、英語が聞き取れなかったのもありますが、追加の保険などで、1〜2割り増しの費用になりました。 英語がかなり聞き取りつらいスタッフでした。

The car was a bit old and poorly maintained. The car key was dead when I picked up the car, but the car was in motion when I got it. I didn't realize it until I stopped after an hour's drive, so I had to use the mechanical key for the next 10 days. On the third day, there was a tire pressure warning. I nervously found the nearest Budget store in a town nearby, but they said they wouldn't take care of a car not rented from them. I had to go to a repair shop myself, and fortunately, it just needed air and not a tire repair. The mechanic said the tire hadn't been inflated for a long time. The vehicle maintenance was terrible.

Satisfied

The attitude, service speed, and patience of some rental company staff towards Asian or Chinese customers are questionable! There are significant differences compared to how they treat Western customers in similar situations!

Very satisfied

The staff named Sam was very impatient after hearing that I didn't buy insurance.

Easy communication and the car was very clean.

Hired a car. All good but had to discuss a pre-existing scuff not recorded on the outbound condition report. It is vital to check condition thoroughly, especially if it’s dark on pick up.

No complaints

Average. The staff member handling the car pickup had a heavy Indian accent, making it hard to understand him, and he became a bit impatient later. I rented a Prado but received a Suzuki MUX instead.

Staff were very friendly and helpful.

Booked a mystery car and was thrilled with the car we had. Superb service at Avis desk at Sydney airport.

Happy

Very convenient

Very satisfied

When I went to pick up the car in the morning, I was greeted by a tall, dark-haired gentleman at the front desk on the left. Because I don't speak English, I had to use a translation device to communicate. He was very patient and even came out to the street to help me check the issues I mentioned. I'm very grateful for his help. When returning the car and handing over the keys at the front desk, a shorter gentleman asked if I had found their parking spot, noting that it could be hard to find. He was very warm and polite, and I appreciate their help!