Pick-up in San Francisco was smooth with no upselling. Received the invoice just minutes after returning the car in Los Angeles, which included an additional $18 for toll fees. The deposit was canceled within a few days. Very good service.
They upsold a highway toll box and charged an extra $240. Also, make sure to check the contract before picking up the car, as they had already charged for a full tank of gas. When returning the car, be sure to return it empty. I returned it with a full tank, and it was nearly impossible to get a refund through them. It's also very hard to reach the car rental company by phone in the U.S. Lastly, they required the gas receipt, which nobody usually keeps.
Need to wait quite long when we picked up the car, the counter agent didn’t tell me if the car was not ready yet, need to be clean up first, it was terrible and took many rounds in the garage to find the car
The staff for pick up were very helpful and supportive. They helped me pick up right SUV vehicle considering my number of luggage. Car was well maintained, clean and spacious.
Drop off was quick and smooth. No issues and staff was very helpful.
About QEEQ:10.0/10
Qeeq. Com was very helpful and supportive for entire pick up process. They well informed about checklist for documents required, safety tips to check for car pick, and pick up location.
Rates provided by then were very good.
Even for drop off they gave all checklist which was very helpful.
I only inquired about whether insurance was needed and whether the car should be returned with a full tank, other than that they didn't bother me with unnecessary details, which was nice. As for the car model, the staff selects it for you (with company A, you can choose a car of the same specifications in the parking area yourself). If you have specific model requirements, you might want to ask when they confirm your order. I used to always go with company A because they had an automated pickup machine which saved dealing with staff. This time, I found out that the automated machine was shut down, and I had to wait in line to talk to the staff.
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M.Poothokaran
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